SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
Manage your account
Reports
Other Questions
Move to QuickBooks Online
QuickBooks Time

All Topics
Questions
Conversations
Ideas

7205 Topics

Why does my BAS Wages & PAYGW not match Payroll (all journal correct P&L & Bsheet correct only GST form incorrect & how do you fix that?

No text available

61

L

9 months ago

A

appletiger

Banking

My client recieves payments, then when I try to match the deposit from the bank feed, it is posted as undeposited funds...WHY?

No text available

What does everyone think about he new look?

Suddenly everything has changed. Is there a webinar available to go through the new dashboard and menus?

Since the update I've been unable to send invoices via the Android app due to the system changing the quantity to 0.909 & then giving me a tax code error. What's the fix?

No text available

How do I get all my information back. My quickbooks account is blank. All customers, invoices and expenses are gone

No text available

EOFY and Reconciliation

Unable to reconcile bank statement to QB

I've changed over to QB from start of this financial year, the downloading from my credit union has been problematic with transactions for my main account appearing under the credit card and visa versa. But I'll look at that another day. My problem now is that I've got all of July transactions input and categorised. I go into the reconciliation section, setup the ending balance, tick off the transactions in line with the statement and I have a $492.78 difference showing up when it should balance. There isn't that many transactions, I've been through it 3 times and both the statement and what's in QB match, but still this balance. Help!! 

issues with new open banking - money spent coming in as money received, anyone else having the same issue?

No text available

When I create a new invoice in the app I cannot set a due date. I go to the due date page enter the details and then go back to the invoice and it says no due date set

No text available

Is the search bar no longer working? Not a single reference I search seem to exist.

No text available

Going from quickbooks account back to quickbooks sole trade online And I can’t link my bank !!!!

Detailed Activity Report vs PAYG Withholding Summary Report do not match

No text available

dorrettiNew Member

Where is the form to set up a Direct Feed with Commonwealth Bank? Standard feeds are not working with the need to constantly get new security acknowlegments.

No text available

Can you change from standard feed to direct feed on business credit card?

Feed has changed since Commonwealth Bank changed security. Keep getting Credit Card - Error 187

Anyone else find when you save a categorised transaction in Bank Transactions when it closes that transaction there is a long lag until you are able to select the next 1

Eg I've assigned a payment to an invoice, Save, and then it seems to refresh the screen but you are unable to click on the next transaction for eg 30 seconds. It's been an ongoing issue with QB's for me for the last couple of years

How do I add another credit card from the same bank? The card I have linked was cancelled due to fraud, and I cant work out how to bring in transactions on new card.

No text available

an employee is leaving our business. How do I pay them what's owing in their last pay?

No text available

receipts not matching transactions automatically

My receipts no longer match transactions automatically. They are uploading just not linking like they used to. Anyone else having this issue? I need to simply fill in the transactions category and GST component and have the receipt link automatically, as this method is the one I use and suits me most.

bank transaction import brought wrong dates

bank transactions file import worked but date on each row shows 01/01/1970

I'm trying to post a journal and am getting an error message that says "The sum of split amounts must be equal to 0". The journal balances and i can't see anything wrong

No text available

Manage customers and Income

Why can't I edit my invoices in the app anymore?

No text available

We couldn't Add the transaction(s) due to "You must specify a date.". Check account mapping in advanced settings and try again.

131

K

9 months ago

sofiamdc-2341Community Manager

Other Questions

Meet Your Dedicated Digital Teammates: Intuit AI Agents

Intuit AI Agents are the future of small business operations, acting as your dedicated digital teammates to help you navigate the complexities of running a business. Working continuously in the background, agents proactively identify crucial insights and carry out tasks for you. This is always done only after you have given your explicit permission.   Each agent is an expert in a specific domain, making a different part of your business easier and faster to run. They can create content, strategise, plan, and execute complex business workflows, ensuring you maintain control while accelerating growth.   📚 Your Specialised AI Agents Here is how each agent steps in to simplify and automate crucial business functions:   The Accounting Agent: Your Accuracy & Efficiency Partner Your Accounting Agent is designed to deliver "done for you" accounting experiences, dramatically reducing the time and effort needed to maintain complete and accurate financial records. &nbs

Manage customers and Income

Using QB Online and they just changed the invoice layout. I've lost the field to add shipping and can't figure out how to get it back. Suggestions?

No text available