Get 50% OFF QuickBooks for 3 months*

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
Manage your account
Reports
Other Questions
Move to QuickBooks Online
QuickBooks Time

All Topics
Questions
Conversations
Ideas

7126 Topics

Can I operate stp or quickbooks online from my I phone 8

No text available

21

6 years ago

D

daveob1958

Manage customers and Income

QB sent a quote to a customer at 5:15am today. Our computer was off. QB changed the date of the quote to the 01.10.19 from the 25.08.19. Our customer advised us. WTF ??

No text available

41

J

6 years ago

A

Anonymous

Banking

Multi currency bank accounts

Have 3 bank accounts that ate linked to Commbank, in AUD, USD and EUR. When i first connected to the bank the multi currency was not turned on. Hence all 3 accounts are showing AUD as the base currency. I have now turned on the multicurrency but the bank accounts are still showing AUD.  If i create a new account how can i link it for auto updates from the bank? i have not reconciled any transaction in the USD and EUR accounts so far. Please help to have the USD and EUR accounts created and linked to the bank. Thanks

Manage customers and Income

When i try to write a statement it does not say statement in the drop down batch box. Only Print transactions, delivery advice, send transaction or reminders. ?

No text available

Can you please put the Memo field back into the reclassify transactions??

No text available

My plan includes payroll for 10 employees per month, however, i only have 8 employees now. the system keep going to ask me to pay extra money when i was doing payrun

No text available

Manage customers and Income

When are you fixing the link with PayPal?

No text available

We no longer have a stand-alone program of QuickBooks. Are we able to restore from our last back-up QBB file into QB online and then continue entering this year's books?

QB Online only seems to import CSV and XCEL files and then only asks for separate information like Customers, suppliers, accounts, products and services.  Does this mean I have to re-enter the whole year's books manually?

Does anybody uses Qantas credit cards and has the bank feed working?

No text available

Manage customers and Income

Hi, when I now create a new invoice the status automatically shows as PAID this only started to occur since yesterday, how can I fix this please ?

No text available

Manage customers and Income

Selling items on purchase order.

Hi,  I would like to know if QBO allows the sale of items that are on purchase order but haven't been received in yet.  We currently sell items via our online store and in-store that are coming in on future containers. If I put this as a purchase order without having received it in stock will it allow me to sell these?  And, if so, will the correct quantity be updated once they are received? eg, I have 20 coming in, sell 10 on pre-sale (making stock -10), when stock is receipted it will only show 10. Thank you. 

Hi. For some reason i can't do a payrun. It says an error has occured, and gives me no other options. Why is this happening? what do i do?

No text available

01

A

6 years ago

A

Anonymous

EOFY and Reconciliation

Out Time in lieu started accruding all of a sudden since 1st August 2019. we haven't made any changed to QBO could you have done something in background system?

No text available

TPAR Report - sub-contractor is checked to be included in TPAR. TPAR is on inQB however contractor is not showing on TPAR report.

No text available

Manage customers and Income

Can you help, I can't change invoice number? I've seen the help video, but mine doesn't have that option when I click on View/Edit?

No text available

A

I am trying to access the reports. When I press 'Reports' on the left, nothing happens. Everything else works. Any suggestions?

No text available

A

Manage customers and Income

Is there any way to add the Billing Address in the customer transaction list?

No text available

How do you deduct $x amount from an employees final wages, when terminating their employment. A written agreement was made to pay this back if they left within 6mths.

No text available

A

How do I report a nett payment ( tax taken out ) correctly?

No text available

Manage customers and Income

When setting up my invoice how do I add a gst rate of 10 percent

No text available

If we run a P&L or Trial Balance from January - December, why are some of the numbers generated in the report showing July - December? How do we fix this?

No text available

A

No text available

How do I print a bank account report showing running balances?

No text available

Manage suppliers and expenses

How do I record a % of a bill under expenses tab?

Eg Power bill is $200.00. I want to claim 10% of this bill only. The bill is paid in total from my credit card.How can  i enter the total under expenses so the 10% is only claimed and the total matched my bank statement.

01