QuickBooks Q&A

Dear Community, We are pleased to announce that as of Monday 16th September 2019, you will be able to access payroll support directly from the QuickBooks team. What does this mean for you?Payroll support will now only be available from the QuickBooks team, who can be accessed by 24/7 live chat and phone by clicking Help while logged into QuickBooks or by visiting our Contact Us page. There is also a large range of Payroll Help & Support articles available to you via the Help button within QuickBooks, once you are logged in or from the Community:    What do you need to do?If you have saved the email address: support @ yourpayroll.com.au  we recommend removing this email address from your saved contacts to avoid any confusion as our payroll partner KeyPay will no longer offer payroll support to QuickBooks customers. Why are we making these changes?The payroll landscape has seen much change over the past year, inclu

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I am new to Quickbooks. I have created my pay runs but now I need to record the payment. How do I do this please?

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Late starter!  Created Payruns, saved them but did not send.  Where do I find them now, so that I can send to ATO?

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I am trying to export items from purchase order to excel. Is there anyway to do this without having to copy and paste each line and column - Description/Quantity/Amount etc, individually? If not, is there an add on that is available to do this

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Because It is setup in a foreign currency, then I want to downgrade my plan, but I can't because I am using multicurrency

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I currently have QuickBooks Online "simple start" and I am trying to upgrade to"essentials". When I click the "upgrade" button it says to call a 1800# to discuss these features?Then I can not do anything else. How do I upgrade?

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I have come across an error in my last pay run that i need help with.  I import time sheets from Deputy into Quickbooks and somehow a couple of them got missed when approving and didn't export across leaving my employee unpaid for 3 days.  How do i amend the pay run and transfer the money?

Hi,I pay weekly.  I made a mistake on the pay run (period 22-28 July 2019)  for two employees where i did not type the correct hours.  I put less hours and the rate is different too but the payment on my bank statement is correct. See sample below.Real       hours 41.5 Rate $22.30 = $925.45 -  tax $157 = $768.45  I paid $768.45  Date 30-07-2019Mistake hours 28    Rate $15       = $420       -  tax $13   = $407  This is in the Pay Slip Date 30-07-2019      How can I fix this mistake in both, payslip and ATO STP as I already lodged it.    I read about Creating and Lodging an Amended Finalisation Event my quick books does not show amended finalisation event.  Also, I read that it is possible to do it just in the next 14 days. I need to fix the pay run as the amount on it is not matching with the payment on the bank s

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How do I remove old leave accruals from historical payslips?I have edited the custom section for payslip content and hidden the leave accrual. but the olde payslips still download with old accruals showing.Can I remove this, as they are incorrect and I cant correct?Thank you

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