SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
Manage your account
Reports
Other Questions
Move to QuickBooks Online
QuickBooks Time

All Topics
Questions
Conversations
Ideas

7217 Topics

I am trying to remove an application from my authorized list.User :- User Profile > Apps > Authorized Applications.There are 3 apps that cannot be removed...(Not used)

MacOS, tried three different browser types, Safari, Chrome, Firefox.All fail to remove the apps

91

R

7 years ago

N

Newtothis02

GTS and BAS

I received a BAS GST Refund from the ATO from a previous quarter BAS I lodged manually (ie before I had QB). The refund money has arrived in my bank. How do I record this GST Refund money in Quickbooks? (ie the GST Refund money has arrived in curren

No text available

61

Manage customers and Income

Can anyone tell me how to re-issue the same invoice with a different PO on it? I accidentally included the wrong Purchase Order on an invoice to a client. TIA

No text available

21

Manage suppliers and expenses

Help please! How do I undo a payment received?

No text available

51

Hi. I have just read about your Bulk Reclassification Tool. Can you please tell me how i can have this added to our account.

No text available

81

7 years ago

I

I hatebookkeeeping001

Manage suppliers and expenses

Payments between businesses

Hello peoplesI have researched and googled all day but still confused.I have 2 businesses (same ABN) and 2 quickbooks onlineOften company A will pay a bill for Company B. How do I set up in Chart of accounts1) The refund from Company B (so as it does not record as company A income)and2) the payment/expense from Company A seeing as it isn't really company A's expense?.......and it might be same set up or completely different! ButSometimes business A receives a payment that was really for company BI transfer the funds from A bank to B bank....how do I record so again1) the customer  payment is not recorded as income for A2) the receipt of payment by BTIA as I am not really a bookkeeper and the 2nd business has thrown me :)

31

7 years ago

I

info325

Manage customers and Income

Dear ThereI'd like to add the line number to Invoice Print Template, could you help it out please?

No text available

11

A

7 years ago

C

cecelialaing

EOFY and Reconciliation

I have a loan account which is set up as a non-current liability. When i go to reconcile the transactions going through it in "For Review" it won't let me reconcile. Why?

No text available

11

Discrepancy in Dashboard Bank Balance.

Hi AllI have a Commercial card on direct bank feed. My bank statement shows a balance of 4716.44.on the dashboard the QB balance is 4716.44 but the dashboard shows the bank balance as -4653.68 can anybody explain this. these values do not add up to amount available etc. I have matched every transaction from the opening balance to final balance. the bank matches the QB Balance but the dashboard bank balance is out.      

41

Manage customers and Income

Why has the option to make a custom field on an invoice disappeared. i.e. Job address. so a job address can be different to the billing address?

No text available

11

A

GST Reporting Period - How do I change the default reporting period to bi-monthly which is that used in NZ.

No text available

31

A

My employee has a HELP debt and I want to add this deduction to her pay. Does Intuit do the calculation and where do I enter the information?

No text available

11

A

7 years ago

K

Koala

Manage suppliers and expenses

Supplier Invoices

Supplier Bills 1.Can we store our supplier invoices in Quickbooks and attach the QB bills2. Does QB have Optical Character Recognition which identifies key information and thereafter populates the QB fields. Thank you :-)

71

I have started a trial and have set up multiple companies, but have two that are duplicates.. how do I delete the duplicates? thanks?

No text available

51

Why are my payment (deposits) dates on my invoice and received payments report different to the deposit dates on my bank statement?

Payments in quick books are showing up as a different date to deposits on my bank statement.  E.g. a payment received in my bank account on the 26/6 is listed on my Invoices and Received Payments Report in QB as 3/7

71

Manage customers and Income

Can you restore a deleted invoice ????

No text available

101

R

7 years ago

T