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QuickBooks Q&A

QuickBooks Q&A

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7217 Topics

Manage your account

Product ID Number

We need to retrieve the unique product id number that QBO assigns to each item, so that we can create a lookup table for our Zapier integration between QBO and Neto. Previously, Zapier have been able to supply this and everything has been OK. Recently they have told us they no longer have access to this data and I must contact QuickBooks. We have since added new items to our range and no longer have access to the product id number and therefore our integration does not work correctly for these new items. Can someone please help?

41

Manage your account

Is there a way to get NOTES on a product or service?

No text available

122

Manage suppliers and expenses

Can we add a branch number if lodging psar to keep separate

No text available

41

Payroll and STP

Is anyone else receiving a warning/dialogue box around change of ownership or control of the keypad app when they try to access employee section?

No text available

41

Manage your account

I keep getting error messages trying to upload my supplier list from another Quickbooks account.I am using the templatebut only 24 of 116 contacts copy across

No text available

01

Payroll and STP

How to sign up for your payroll

No text available

21

Manage your account

Is there an email address to contact QuickBooks?

I had a contact when I signed up and now that person seems to be uncontactable. There doesn't seem to be any other available email address.

31

Manage customers and Income

My logo will not show up on invoices when printed

No text available

51

Manage your account

How can I combine the information that I put in on my the trial account into my new account? It has given me x2 companies and I only need one?

No text available

01

Manage suppliers and expenses

Where can I post my business purchase transactions?

No text available

21

mvobsessivedetai

Payroll and STP

Where is quick books abn?

No text available

31

marcusdonsworth

Manage your account

Hi there, Im trying to resubscribe, my company phone number is rejected everytime.

No text available

21

Manage your account

I've lost the window down the left side of the screen showing banking, reports, GST, employees etc. How do I get it back??

No text available

01

Manage your account

How do I change the accountant listed in my quickbooks?

No text available

01

Payroll and STP

Payroll Finalisation / Payment Summaries - Single Touch Payroll

We have only introduced STP for the final two payruns of the 18/19 financial year. Last Friday I was going through the checklist to send our Payment Summaries as I had done my final payrun for the FY, and everything was fine, however I did not click send as I wanted 30 June to pass. However, today, i went to go and send them out the payment summaries out, and it has now come up with an error saying "as you are using STP, you will need to lodge via the STP finalisation process". Why is this happening now, and not last Friday? Given we have only lodged 2 payruns, I was going to email Payment Summaries this year, and then do the STP next. I have not warned employees of this change, so how can I not provide them with Payment Summaries without warning? How will they know of the change? Also, can I complete todays pay run, or will that affect the amounts in the payment summaries / do I need to lodge the STP finalisation before doing another payrun? 

171

Manage your account

I undated my subscription yesterday but there is only $1 deducted from my bank account. and i cannot access my quickbooks account?

No text available

21

monarodrivingsch

Why are my payments showing as paid but not deposited. how can I change this to deposited

No text available

21

Manage your account

My superannuation expense is incorrect, since bank feed total is different to my expense when I print my report?

No text available

31

beaneverywhereco

I have just set up QB and loaded my bank feed. I have also set QB to transfer my data from xero which also have my bank records.Should I delete the loaded bank feed?

No text available

41

Manage your account

I cannot get into dashboard - it is just not there. I really need to organize my GST etc.

No text available

21

Other Questions

I've lost my left menu down the page. can't find how to get it back up. any ideas ? thanks

No text available

61

Manage customers and Income

Can you enter 2 recipients for sending email invoices?

No text available

101

Manage customers and Income

Can you save a invoice to use on a regular basis as a saved transaction to save all the information on it?

No text available

81

Manage your account

I click on employees and it goes to a login page?? my normal login is not working?

No text available

61

Manage your account

I use a recurring template to post distributions from shares. I override the payee in the recurring trans when posting but in reports it remains the one from template?

No text available

01

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