QuickBooks Q&A

spoken to jane case number 15141942601 absolute no help at all.

There is only an 'export' option, which exports in a format that the ATO doesn't allow?

Also issues adding receipts

Why won't my snap receipts upload?

I found that the receipt snap function in the QuickBooks app has stopped working. I tried several times, and although it seemed to work—showing that it was extracting details—nothing appeared in the receipts section.

Help

I created a new invoice and it says it's paid , deleted it tried again and it's the same

I've created a bill but do not have the option to email the invoice to the supplier.

Taking photos of receipts but can’t view them

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we use bank connection to feed card transactions so that they can be categorised. However, once the card expired and you have new card and you connect it. The old card connection is still showing up and saying its not connected. How can we delete the old connection so that it does not clog up the screen.

A casual employee was paid in error, info lodged with ATO. How can I remove? correct this?

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If l add to an existing invoice l get an error message when l try and email or save it, only on the phone app

Credit card

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List of transactions in Bank Transactions is up to date. The list for matching receipts via the method above is only to early June. 100 receipts but no matches though I can view them in transactions. Nothing posted. Something not connecting?

  We’ve made an important change - If you prefer using Classic view for reports in QuickBooks, this preference is now saved. Meaning you’ll be able to use Classic view for around 30days. Meanwhile we’re continuing to work to make usability improvements and closing feature gaps largely based on your feedback. These fixes should help improve the experience of reports in Modern View.   Some recent highlights include: Accounting method name add to the Report footer Non multi currency reports now show currency only on totals and groups Honoring Account Number preference in reports Honoring Accounting Method preference in reports   Please keep the feedback coming!   If you have specific product feedback please use this form.We’ll aim to keep you across changes (including fixes) as they happen.

in my profile, want to update my business email ID.

We have tried everything to fix the browser problem, including clearing cookies, cache, enabling JavaScript (which was already enabled btw) etc, opening in different browsers, opening in incognito windows on those different browsers, but nothing seems to work. He is based in Malaysia, if that's relevant. Can we get some help please? This is really frustrating. Thanks.

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how do I get rid of the security alert?

It wasn’t like this before – everything was working fine until recently.