QuickBooks Q&A

    Whether you’ve found your way here from the Help menu inside your product or stumbled onto a helpful article from the web, this is the premier place to gain QuickBooks knowledge and discuss your business or ideas.   Tell Us about Yourself   Your Member Profile is a great place to talk about your company, specialities, or the products and services you offer. Don’t be afraid to include social media or blog links as well so the Community can see what you’re about!   From anywhere in the Community, click your avatar in the top-right and select:     Go to My profile, and click Edit next to your username.  From here, you can add an Avatar picture, fill out your Biography and online presence, and let the world know your business’s vision.    Keep in mind however, that any and all content you post on the Community is viewable publicly. So make sure you are not sharing any personally identifiable information such as email address, c

  The sign-in experience for the QuickBooks Community uses the same single sign-on process as the QuickBooks Help site. This experience allows for more personalisation and is a great feature to have available for our Community members!   Since the SSO experience is integrated across both the Community and the Help site, when you sign in to either, you'll be signed in to both.     The sign-in process is easy: Enter your email address (this should be your Intuit account email - the same one you use for QuickBooks) If this is your first time logging in, you will be prompted to enter your password. (Again, you use the same one as your other Intuit accounts.) If you have visited the Community before and have the "Remember me" box ticked, you just have to enter the validation code we send instead of your password.   And that's it!     After you have logged in, the most visible change is that your icon no longer appears to the left of the flag icon in t

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Hey team! August QuickBooks glow-updates just dropped! Our August product updates will be a little different, with our new Release Hub, so grab yourself a cup of tea, a nice comfy chair and have a read.   Here’s what’s new (and awesome): Price Rules → Auto discounts & promos Cash Flow Planner (ROA) → Peek into your future cash flow Budgets in Spreadsheet Sync → Create and edit in Excel Multi-entity Reporting → Group-level reports in a click Customer Hub Tasks → Track & assign follow-ups Customers & Leads tab → Lead tracking, surveys, reviews, and referrals Batch Transactions → Bulk Import & send hundreds of items at once Dive into what’s new!    To find out more go to our new release page: https://quickbooks.intuit.com/au/product-updates/  

Tried calling multiple times apparently no one can help with self employed. Tired doing online assistance comes up error message Tried messaging said they would get back to me in 5 mins waited 2+ hours on the same screen and never heard anything

A casual employee was terminated and now 2 years later was re employeed, How do I re-activate a terminated employee

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mail log

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Can I edit the pay run after I have finalised it?

In the drop down on the right hand side, the option to Add Employee has disappeared and replaced with Employee Self Setup. I want to enter the information myself. How do I do this?

Batch / ABA File payments - ability to show total payment amount in QB bank feed, not individual transactions

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I am a self-employed cleaner and I use QBSE for my invoicing. However I also do pet sitting through a national company as an independent contractor. No invoices are issued by me as the company takes care of that. I use the Transactions feature to declare the pet sitting payments as business income. My question is, do the totals included in the QBSE Profit and Loss statement include the income I have earned from the pet sitting, or do they only include income earned through invoicing?

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invoice context changed and looks funny, not like a professional invoice

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Missing all transactions from 18th July

Trying to update NetBank sign in info.

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  QuickBooks Online now offers an integrated platform designed to streamline your financial management. This comprehensive experience provides an all-in-one view of your business' health, enhanced by artificial intelligence (AI)-driven financial insights and simplified navigation. It centralises all your essential tools and services for peak efficiency. In this guide, we'll explore key features that empower you to customise your QuickBooks Online dashboard experience and get the most out of your financial data.   You know what data you need to see the most, which is why you're in control of your dashboard. Tailor it to your needs by deciding which widgets to display and how they're arranged. This helps you focus on the information most relevant to you.   Choosing Your Widgets Think of widgets as customisable information panels that provide quick insights. To pick which ones appear on your dashboard: Find and select Add or remove widgets. This will bring up a list of av