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QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
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Manage customers and Income
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7207 Topics

Manage customers and Income

When open a new invoice the Tax Amounts are Inclusive of Tax automatically comes up, how can I change to make it Exclusive of Tax?

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I

1 year ago

T

Tara_jamieson08

Other Questions

How do i delete a duplicate transaction that is showing up in my profit and loss statement from a deleted account?

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Manage customers and Income

The Accounts receivable balance has dropped off the Balance Sheet, how do I fix this

As a result the Balance Sheet no longer balances

Manage customers and Income

We need to have replies to invoice reminders come back to accounts rather than sales. Can this be done? Sales is the primary email on all outgoing forms.

No text available

dorrettiNew Member

I lodged the finalisation event (2025) for a client. The ATO's online services were disrupted and now the event is still processing 15 hrs later. How to re-set?

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I’m the owner of a MN S Corporation and I’m the only employee. I should be exempt from paying employer/employee MN SUI. How can I indicate my company is exempt from SUI?

I set up myself as exempt from MN SUI in the employee detail but I'm still getting a prompt to pay MN SUI employer taxes. I shouldn't have to pay those, right?

Manage customers and Income

How can I edit an incorrect entry for invoice paid when it has not yet been paid?

I received payment and matched it to wrong customers invoice. Can I edit this?

can you please help me connect my quickbooks with my bank

I am unbale to link my quik books to my ING bank

Manage customers and Income

How to extend the Description column

I only am using Invoices so have elected to us an invoice that has two columns - Description & Amount

hi there i am trying to import older transcation into my quickbook self employed but it wont allow me and error pops up

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I have a payrun with two employees but only one is showing in the STP finalisation event.

I have a payrun with two employees but only one is showing in the STP finalisation event. How do I include the second employee? 

Hi when I invoice for labour how do I set it up that it automatically adds 10% GST ?? Thanks alot

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how do we change the name of the account

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Can't I void a invoice which had been duplicated after BAS Submission

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Is it possible to reset everything? Looking to wipe everything off and start fresh again. Thanks

Would like to start as if we just signed up...

A

I have got a statement from the tax department and on it there is an "Interest for early payment" credit. How do I enter this to reflect only on my inc tax owed account?

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I recently signed up for Quickbooks online Australia. I want to setup credit card payment option on the invoices I send out. I tried to setup PayPal but it doesn't work.

I tried linking PayPal business but all it says is we are gathering the information. This issue has been ongoing for a few days and now not sure how to accept credit card payments from clients. If anyone has information that will help, please share.

When I create an invoice it won’t send to customer but comes up with ‘internal check’ required? Please assist! 

What is Quickbooks Exactor? How is it used? Is there a fee associated with it or is it included with the Payroll subscription?

The Exactor software was showing in our ATO portal and we are trying to determine why it's there?

My last payrun (24.6.25 - 30.6.25) has gone into the 2025/26 financial year instead of the 2024/25 financial year. How do I correct this?

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Why can the app not put the customers name under the invoice to section when the customer is created on the app,?

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Can anyone advise how to link Quickbooks Online Pro with the Joist app?

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Remove Pending leave requests past payruns

I have a couple of old pending leave requests that are for pay periods that are posted. I cannot approve or delete the leave requests because the pay periods or closed. The leave would have been added to the payruns manually (they were likely entered but I didn't go into the leave requests to approve before posting the payruns).

Is it possible to bulk export all attachments to supplier bill and expense postings without having to download each individually?

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Can I get access to my data after cancelling my QuickBooks subscription?

Over the course of several years, I have meticulously uploaded data and photos into QuickBooks Online (QBO), operating under the belief that I would eventually undergo an audit. Presently, I have concluded my commercial activities and wish to inquire as to the fate of this data in the cloud. Specifically, I am interested in whether I can still access my proofs (receipts) in the event of an audit three years from now, given that it can only be reconnected within 12 months.I have ascertained that the data can indeed be reconnected within 12 months, but I am uncertain as to whether this will still be possible after a longer period of time. As such, I would greatly appreciate any information or guidance on this matter. Thanks Paul

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