QuickBooks Q&A

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Annoying as F

MISSING INVOICE IN Fuel Purchases for FTC Calculation

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Hi Team,  Just had a look at "Take a tour" video for custom workflow setup for PO Multi Condition Approval. In the short clip, it shows that we can add multiple people as approver.  But, when I set up the custom workflow, it does not allow or have any option to add another approver. Am I missing something or is it not available in Australian version.  We do have few people from different department which can approve the PO of up to $1000.  Any help would be highly appreciated. Thanks in advance.  

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Hi,How do I enter long service leave at half pay in Quickbooks Online?Thank you

I sent an email to this client asking for help to fix this issue, and he asked me to send the error message. I can't provide details because the app does not show me what's going on. Maybe the intuit.com domain should be blocked, but I need more information to send to him to fix it.

Hi  I'm having difficulty finding a report that will show the revenue we can expect to receive this month.  I'd like the report to display the invoices that are due for payment this month, as well as income received from customers who have already paid this month.  Basically, all debit transactions and all due invoices on a monthly basis.  Thank you

Have published the payslips and click on send email . But employees are not receiving the payslips

Hello, we are closing one business and opening another.same abndifferent name, email, bank.is there a way to use two seperate quickbooks that will allow us to report together for the BAS purposes. we have set up two different quickbooks which isn’t reporting well for the ato 

The bank feed will not reconnect

My account has finalised my tax and has made some adjustments, so now I have to increase my 1B, but I don't know how

Entity incorrectly set up as Customer when should be Supplier

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When trying to access 'Payroll' from my Quickbooks Online toolbar, I am getting the following error: quickbooks.yourpayroll.com.au's server IP address could not be found. I have never had this error before and have no idea how to resolve it.I have also restarted my computer, the Quickbooks Program and also tried to access from a separate computer and still get the same thing.  Any help would be greatly appreciated. 

when I click the payrun option there is always a white screen rather the original page.

Is payroll down today?

I am trying to access payroll and super contributions and I keep getting a message that says server IP address could not be found

It shows as server IP address could not be found

The issues being experienced today with QuickBooks Payroll powered by Employment Hero have now been resolved. If you are experiencing issues accessing your Payroll tab, please contact our Customer Care Team. To contact support:   Click on the Help (?) icon in QBO. Click on Assistant or Search. Select a knowledge base or click on Contact Us. Click on Continue and choose Start a chat or Call Us. Original Post: QuickBooks Online Payroll powered by Employment Hero is experiencing an outage where customers are reporting that their Payroll tab shows an empty screen and some customers are getting an error  "quickbooks.yourpayroll.com.au’s server IP address could not be found". We are in contact with Employment Hero and working on a solution.  If you are experiencing this issue and would like to be kept up to date with progress and eventual resolution, please either use the 'Help' button in your QBO Browser to start a Chat with the support te

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Not able to process payroll

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