QuickBooks Q&A

Hi, I am trying to change the first month of my financial year in QB to January. (Account and Settings > Advanced > edit). Everytime I save it as January, it has reverted back to July the next time I look. Any ideas how I can keep it saved as January? Thanks 🙂 

I have confirmed that all the affected accounts are regulated accounts, they are not self managed accounts. I have spoken with Australian Super directly (as requested by QBs) and they have advised that the funds  have been received correctly on their end. They have advised it is likely a processing error. I spoke to Beam and they would like to review the error but require QB's to send it to them on my behalf. The QBs rep I corresponded with refused to do this.

Why are active employees not appearing in the list of users that I can invite?Why are some there and then I am unable to invite them as it says they have missing or invalid details?

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Bank feed is important as that will catch all e commerce sales and expenses, other transactions etc.

I have tried using different browsers, clearing caches and cookies, using a different account but nothing works. There was no notice from QuickBooks of an update either. I have to access payroll now to pay my employees...

The 2 factor authenticator for verifying mobile phone number and email isn't working for 2 factor authenticator for payroll. Can someone please help me on how to fix this as I need to process payroll today.

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Hi, My company is a Proprietary Limited (Pty Ltd) and I have to update the Company type (in the Quickbooks settings -> Advanced) . Which one out of 9 options is relavant?Here are the options:1. Sole trader2. Partnership or limited liability company3. Small business corporation, two or more owners4. Corporation, one or more shareholders5. Nonprofit organisation7. Limited liability8. Not sure/Other/None9. TrustWhich of the above should I set in the settings for Pty Ltd?

My business is located in lane cove nsw.

Our business is no longer registered for GST with the ATO.In Tax settings - the option to untick GST is grayed out:https://imgur.com/a/eS8Wviu How can I go ahead and remove GST reporting from quickbooks?

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My customers aren't lying as some are well known and even friends

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 I'd like to be able to enter invoices or bills with a job reference number and then be able to search for that particular reference number and a list comes up with all bills/invoices that have the same reference number? Is that possible?

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Invoices need to be sent to invoicing and the people requesting the job. I haven't been able to find a way to record all the email addresses and then cc them in when sending the invoice.

My client needs to apply SCHADS, but some level pay category are not avaliable, the pay category is in grey color and cannot be changed.

For some reason my QuickBooks does not give me access to Suppliers or Expenses Tab. I can see Supplier's names but when i press on them page goes blank 

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