QuickBooks Q&A

Right now it goes to my manger who needs it the most but I'm remote and at times I need to do things on QBO and need the codes but if he's busy I can't get them.  Can't there be 2 ways one a phone # and other an email?  This way we both get the codes.  

I need to see more transactions from dates before April 2024, I do not know how to change the dates.

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started with being unable to post responses to Accountant requests , now the page doesn't load at all

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I'm having trouble closing one of my invoices it won't register the payment.

I want to undo a pay for federal payroll taxes

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Hey guys,Not sure if you have the same issue but I tried to unlink my TD bank twice now and re-linked it twice choosing different start dates to when to fetch transactions and it doesn't seem to go back further than 3 months. I tried 01/01/2024 and 05/01/2024, that didn't seem to fix it. Any other ideas? Thank you!

They can see their pay stubs but are not seeing their T4 in the "Tax Document" section.

Paie des employer ne se dépose pas dans le compte

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I ran payroll (all are DD, no physical cheques) and when I check the cheque list for 2 of my employees it shows a cheque (direct deposit) was sent and created. However, when I look at the wages expense they are missing and there are no transactions to match the bank download to.

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I'm trying to deactivate customers who we know we will never work with again. There is one, for example, who we had created a project for, but it didn't go anywhere, there is no time there is no invoice, the project is marked as cancelled, and I'm unable to deactivate the customer because I'm getting a message that says "If this customer has active projects, it will not be made inactive". However there are ZERO active projects, and it will not let me deactivate the client. We have other customers with multiple completed projects and transactions that we also want to deactivate. The solution proposed to me by Support when I reached out, was to remove every single transaction from being linked to the project, delete the project, then I can deactivate the customer. That really doesn't work for us. This seems to be a bug, and I'm wondering if anyone has found a better solution?

Shocked at Quickbooks desktop pro1 user 48% pricing increase because they "understand my money.  Small Canadian Business here you clearly do not understand my business.  Additional fee increases my annual subscription from $564 to $840.  Have to continue with this program.  Our other business is online and the system is simply NOT user friendly and navigation within the program makes no sense.  our accountant has moved all his online office systems back to desktop it's so bad.  Quickbooks - shame on you.

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When I purchase items (in my Products and Services list - NOT expenses) and mark them as billable, the taxes are not coming through correctly. I am a construction company that is NOT registered to charge PST (in BC).I enter the bill from the supplier using the Items section of the bill not the Category section.I select the tax code GST/PST, check the Billable box, and select the appropriate customer/job. When I go to invoice the customer the billable expense shows on the right, as it should.However, when I add the item to the invoice, when I change the tax code to GST only (because I cannot charge my customer PST, I am not registered), the amount of the billable expense changes and no longer includes the PST that I paid on it. The only way around this flaw, that I can see, is to enter the billable expense using the amount INCLUDING PST (that I have to calculate), use the tax code GST, and the overwrite the GST amount to match the bill. The taxes all work beautifully

Do I have to use Synder to get Stripe to sync with QB? I am sending the same on Synder as I spend on QB, wondering if I can connect Stripe with QB without it somehow?

My old credit card had to be cancelled.

I have an employee that i need to process prior period payrolls for and the pay period is no longer an option in the drop down menu

I have QBO Accountant and cannot add late fees to outstanding invoices. Do I have to subscribe to QBO Advanced just to get this option?