QuickBooks Q&A

When I generate the T4 Summary the Employment Income total does not match to the totals in Box 14 on the T4s. No matter what reports I pull up I can not figure out the total on the T4 Summary. I wish you could click on the amount and pull up the data behind it. Has anyone else come across this issue? Thank you....

Help, I cannot figure out how to work around this error msg: Error: We are unable to process your submission because the transmitter CRA account number given in the attached T619 electronic transmittal record does not match the account number you used to sign in.  Anyone who has solved the issue please HELP! Thanks in advance 

How do I record a payment if I don't pay the entire amount of the remittance owing? Support told me to use prior tax history but that isn't correct as it doesn't record the payment coming out of the account. It assumes you made it elsewhere.

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When updating the bank feed, I notice there are two transactions that are missing. They are shown as clearing the bank on the bank's website. However, they do not appear on the bank feed, no matter how many times I update the bank feed. I also cannot upload the transactions manually, as the TXT files do not meet the mapping requirements for QuickBooks Online. What is the best solution?

Can I create a column for the currency under project? It did show the currency on the website, but when I export to excel, it only show the amount.

For our employees that have been with us for awhile their payroll info shows asPayroll Schedule-BiweeklyPay Frequency-Biweekly For any new employees set up it shows asPayroll Schedule-BiweeklyPay Frequency-Semimonthly  The Pay Frequency cannot be changed for any employees and the semimonthly frequency seems to be messing with the proper deductions being made. How do I change this?

HiI am looking for a way to batch enter e-transfer donations.We get about 50+ donations via etransfer per week and it's a long process to enter each sales receipt with details and then deposit each one (we use undeposited funds).  I looked at batch entries and the only option seems to be 'deposit' and it doesn't seem to really work the way it needs to.  I tried a couple of etransfers and 1) it doesn't let me put it into undeposited funds 2) when I look back through sales receipts/donations under etransfer I don't see those transactions so it seems to skip a step? Although "E-Transfer" is technically a 'customer', this payment is not for an invoice. I would love to save a ton of time and find a way to bulk enter these.

I need to apply a discount to an invoice I’m the QuickBooks Self Employed app. I cannot find anywhere to add it, please help!!

I have a new client that I just set up in QuickBooks for the 2024 year. They have a gift card that was purchased in December 2023 and was used in June 2024.  How do I record The previously purchased gift card into QuickBooks.

I want to do a simple currency format of the data in the raw QBO spreadsheet sync report.  It works for the first 55 rows but not the rows thereafter.QB Help said that is an Excel issue, not a QBO spreadsheet sync issue.Has anyone else encountered this issue?

I have my license and product print out here. How do I do this and where is the link to dwnload this version Canada

About 10 days ago, this started.  When I export any report from any company books to excel as a new worksheet in a new file (I haven't tested other situations yet), it always starts a blank workbook in excel that I  have to say "don't save". Then the exported data that I want appears correctly in a new workbook.  Excel does not start a blank workbook when started on its own, or when exporting from any other program.  Mostly this is just annoying, but sometimes I have to bring the excel instance forward in task manager to find it so I can "don't save" the blank workbook.Qkbks and MS Office have both been reinstalled and fully updated.  No change. 

Do you transfer amounts on the last day of you year or on day 1 of the new year when transferring Owners Draw to Owners Equity to close out the accounting year? 

I have a balance showing in a clearing account in the balance sheet on 12/31/24 however it was adjusted 11/30/24. how do i fix this

I was sent a file exchange spreadsheet to enter some payroll issues, I have the ss open, but cannot enter information into it.   What is the trick?  

After entering the year end adjustments, how do you know which ones to reverse?

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I have an employee that is paid monthly for a portion of her job and then weekly for the other portion of her job.  Is there a way to have that employee have 2 different pay schedules in QB Premier manufacturing desktop?

When QuickBooks tries to log into the bank automatically at night it causes the bank to generate a 2 step verification prompt.  After several failed attempts I get locked out on all devices and need to login to my Bank account to get everything going again.  Does anyone else have this problem? I still want to import my transactions and have the records for reconciliation but I don't want QuickBooks to try login automatically anymore.  I disconnected the accounts for now because I don't want it to continue to try login when I am not signed in to QuickBooks.  But now I can't see the past transactions .  Is there any way to set it up that QuickBooks only checks the bank when I ask it to? 

I have a multiuser license for 3 computers. All run windows 11. I have set up a server to hold company files and QB Pro 2024 as store files only on that computer. I have 2 more computers Computer one was set up as use QB Pro but not house files. When I log into QB Pro 2024 and navigate to the company files on the server, all works as it should.I set up QB Pro 2024 on the second computer to use QB Pro but not house files as I did with computer one, BUT, computer 2 can not open the company files when I navigate to them inside the QB Pro program, I continually get an error message that computer 2 does not have permission to access files. I have gone through all necessary steps (as far as I know) to properly set up permissions in Windows 11. I can, through the file explorer, navigate directly to the company files on the server. I assume that this means I have NO permission issues that allow computer 2 access to the company files on the server. I cant be the only one that had this issu

How can we import a journal entry (with csv file) involving a foreign currency account and use our own exchange rate instead of QuickBooks' system-generated rate?

Good day! Badly needed a support in Quickbooks pertaining on my concern on how to request a validation code on my Quickbooks Pro 2014 version to be able to activate my Quickbooks. Please help for me to be able to use my Quickbooks software.  Your prompt response is very appreciated!Thank you!

I'm trying to efile my T4s thru the Web Forms link in Quickbooks and I get to the upload file. I upload the file and it tells me "that the account number in the file does not match the account number I used to sign in. Please verify your file and try again" What am I verifying? The account number is the same. Anyone have this and found a solution or do I call CRA in the morning and listen to music for an hour. Appreciate any help.  Thank youJanice

I transferred membership from my accountant to myself and resub scribed. I cant sign in, its stuck on "Thank you for your patience We have received your request and we will process your sign-up shortly". I need to run some reports, how do I get back in?