QuickBooks Q&A

I can't get rate and units to show up on my invoices and estimates links. I was on with a chat agent sharing screens for literally an hour and they could not solve this with me. I have to DL PDF's from inside my account and send to clients now, but this doesn't let me track activity on the invoice. If I print or preview in my account, rate and units show up on the invoice and estimate. When I send a link, they are not showing on the estimate you get when you click "show invoice" or "show estimate", even if you download the pdf. When I am editing an invoice, I can chose a template and in the template setup, there they are - rate and units on each line. But not on the link I send to clients.  This is terrible.  It looks bad to have big numbers without breakdowns. PS took me 20 minutes to post this as I kept logging into the community forum, which kept rejecting my post with an error "authentication failed" but i got past that so never mind... and t

Need an expert to shrink QB Desktop company file. Company file size is too big and needs to be reduced. Any suggestions on what options are available or provide a vendor who can assist with shrinking QB Desktop company file.

I purchased a laptop which came with Windows 11.  When I installed the 2023 desktop edition, it gave me a warning that the PDF component was missing.  I uninstalled it, and reinstalled it with the same message.  I ran updates, thinking the Intuit would have a fix for a windows 11 problem by now.  No change.  I ran the Tool Hub, but even it says it is for Windows 10.  Again, no change.  When I try to save an invoice as pdf, it tells me it can't. How do I fix this issue?  My other computer is dying so I need to be able to work on this laptop.      

I need to be able to keep track of both provincial and federal tax totals separatelyexample HST= 13% (provincial 5% federal 8%) how do i see the break of the 5 and 8?

Hello.  I've removed some old comments from the Notes field in the Customer details.  When I look at the database from the backend, I can still see the comments.  I've refreshed and I am using a live db link so the deleted comments should have disappeared.  I still see them in both CustomerAdditionalNote.Notes and CustomerShipToAddress.Notes.  Any help is appreciated.

i joined quickbooks halfway through Jan. is it possible to add the first paycheck of the year for each employee so they can access the info on thier portal??

I've started my 2023 taxes.  When I try to pull a QuickBooks file for a rental condo (Business Income and Expenses), Turbotax quickly says, "No QuickBooks Desktop file has been found."  This is even when the file is concurrently open in QuickBooks.  This is an import that has been successful in past years.  Turbotax is 2023 Home & Business.  QB is 2021 Desktop.

The person name is in QB has a supplier but it will allow her to be added in payroll by including middle initial

We are using the current version of QB Enterprise - Mfg and having issues with the "Close" Button when entering serial numbers in a Sales Order. The program crashes (most times/sometimes not) and we have to start over on the Sales Order. However the "Save and Close" button, but it's a real pain to have to go back in and enter the next Serial Number, especially if you have   or more Serial Numbers to enter. Have tried closing the program and restarting it, but with no ascertainable effect.

different accounts represent various departments  7000 series is admin, 7500 series is sales, 6000 is manufacturing, 6100 is mtce. I want to charge the salary cost to these departments directly. Can I do this.

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Please i need to customize my VAT Summary details such that it displats Vatable amount separately and VAT Exemped total separately. How can i do this?

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When I click to register it takes me to Zoom, where it says "This recording does not exist."

If it add it to their name, it shows up as their first name.  Manually editing thousands of name is not a realistic option

HelloI would appreciate for help with solving the following situation:I imported some products in QBO as Inventory Starting Value, but found some mistakes and delete all products. After that I imported them again.As the result, in the Opening Balance Equity I see two transactions for each product (screenshot is attached).How can I remove transactions related to deleted products?Thank you  

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Helllo, we need a report that indicates amount for the checks that have been voided. All the reports show amount as zero. But we need to see the amount for which the checks were issued before they were voided. Any assistance will be appreciated. ThanksRashmi

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We have had a few employee's that all worked 3 hours or less last year and it appears quickbooks did not take CPP from them, I have checked birthdates, locations and ensured no one was exempt and  I now have a few that are unable to submit taxes,  What is going on ? Any answers in the community ?

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Hello, Our company currently pays employees via cheques but I am wanting to switch to direct deposit. We currently have 2024 Quickbooks Desktop Pro with Payroll. I was wondering which third party apps other users have had success with for direct deposit for their employees. I know Telpay is the one recommended but I have heard of others using Treasury Software? Or do others just export and pay through their banks? Just want some feedback from those who have used the third party apps to see which option they have had success with. Located in lower mainland, BC, Canada. Thank You.