QuickBooks Q&A

I have a journal entry that is cleared  & reconciled against bank, but it keeps showing, "add to expense" If I add it, it is going to throw out my reconciliation report in May.   It would appear if I delete the expense, it will throw out May's reconciliation.  Any help or suggestions would be appreciated.I do remember getting notice quite a few months ago about a glitch Quickbooks experienced which could throw out some expenses.  Thank you!

it only shows the address

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where i can get the SERIAL NO

It now says business feed and I have lost the ability to do anything on my app

In account&settings - sales I don't find the option of late fee. please guide me regarding this

I need to see my list of invoices so I can do my taxes. They have all disappeared since the new format.

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"Payments under a registered SUB plan are not considered as insurable earnings; therefore, EI premiums are not deducted." https://www.canada.ca/en/employment-social-development/programs/ei/ei-list/reports/supplemental-unemployment-benefit/introduction.html#s1_1

Hello! Is QBO planning to integrate an AI/AI Agent to take in a PDF or an image (like .jpg), a receipt, then decipher the receipts content, i.e. look at its amount or the vendor etc., then attach that receipt to the appropriate bank or credit card transaction that has already been synchronized into QBO from the bank connection? The preexisting "receipt" upload feature was never able to perform such tasks and we do not wish to integrate external third-party apps. An AI/AI Agent/Agentic AI can likely perform this in QBO with ease...it would safe our bookkeeping LOTS of time. Thank you. 🙂

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all of our users encountered "please download File Doctor" error post a forced update for Quickbooks 2024 enterprise version, since we paid 15 users license annually and paid ProAdvisor support plan each year.I called the support line.the support rep is NOT knowledgeable and didn't seem to care, refereed to 2nd level then disappeared.everyone is down, and heard nothing from support, I started my own fix using file doctor, toolhub etc.eventually I can login but face constant crash and won't show customer/vendor list unless you constantly delete and re create QB user.Called ProAdvisor update, being told last support ticket given was wrong, generate a new one, then referred to data service team.I uploaded the company file to data service team per required, then heard nothing from them.called ProAdvisor line again, asking transfer to data service team and got refused, being told the only thing you can do is wait ! last time I was told it will take 24-48 hrs , today they just told me it wil

Our bank account got disconnected from the quickbooks more than six months back, how to reconnect without creating issues in book keeping?

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How to fix payroll journal entry errors

j'ai fit une facture à un client. il m'a fait le virement à partir de la facture dans sa boite courriel. j'ai reçu un courriel de confirmation du paiement , mais je ne le vois pas dans mon compte bancaire

I want to copy only one shift not the entire week.

the system won't allow us to make then inactive, and every time I post a bill I have to select a tax option. how do we remove the tax from our QBO?

I set salaries to increase on Oct 26, but paychecks for the period ending Oct 25 are slightly higher than before. Is this a bug? - Mark

It appears that my bank account balance is correct for the end of January 2025 but the starting balance for February is incorrect! How can I fix this please?

So I'm issuing an ROE for a staff member that was paid out their vacation each pay period and noticed that Quickbooks did not include the vacation in the gross pay in box 15B or 15C. So I went to do it manually in the system but quickbooks doesn't even allow you to do that as it doesn't allow you to change those amounts since it pulls them from the system.Is there a setting I don't have on or something where it's not including the vacation pay each pay period.Because I will not only need to manually calculate the correct gross pay for each box but also manually enter the ROE into ROE web since I won't be able to efile directly from quickbooks since the numbers wont match.Does anyone know what i'm doing wrong if anything?

for example, a client overpays for $100, and I pay out a refund of $100; the account shows the refund, but also still thinks the client has a credit on their account