Sales & Customers

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I have a Daycare and am wondering if there are any recommendations regarding issuing invoices for the parents whose children are in my daycare?

I don't know if it's a glitch, but it's very frustrating. We have deleted/reinstalled the app, went back into quickbooks online to turn on/off accept credit cards in hope it will reset it. Yet, the accept payments button remains on, on the app, and we cannot click it to turn it off.

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can standard no access scan receipts

Hi there in my last quarter, for one of my customers my sales in the report are doubled what the invoices are. How can I fix this? What am I doing wrong? Jake

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I get the below message from my email provider “Delivery incompleteThere was a temporary problem delivering your message to xxxxxxxxxxxx@xxxxxx.xxx. Gmail will retry for 47 more hours. You'll be notified if the delivery fails permanently.LEARN MOREThe response was:The recipient server did not accept our requests to connect. For more information, go to https://support.google.com/mail/answer/7720 [qbdocs.com 45.55.48.92: timed out]

Trying to add a box for PO# and it shows on the settings copy but not when we create a new invoice or print one.

If I have an order for 11 widgets and my supplier ships me 6 so that I can now invoice 6 widgets How do I send a packing slip for 6 widgets and it shows 5 on back order. Also my dashboard would show that I have 5 Widgets on my open order report.

I used to be able to see at the bottom of the invoice page that the invoice had been viewed and the dated viewed.   Now with quickbooks online I can't.   It is inconvenient to go to the customer tab and click on customer and click on invoice and then edit to see this information!

Hello I created a new role for a team member to run invoices (QB Advanced). User has Full Access to Invoices (no other Sales items), and that's it. She is unable to run customer statements. Is there a workaround for this? Many thanks Rob

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We revised the bill in Quickbooks resulting a credit on the supplier account.  We then entered a credit card credit.  How do we match these as the account still shows a credit balance.