Transactions

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Hi, I've connected QBO to my Shopify store using the native Intuit Connector, the majority of the integration has gone smoothly however me, nor my accountant can seem to get the currency to show correctly in the app transactions list. The store is a single currency (GBP), payouts are in GBP and CoA in QBO is setup as GBP, however the Gross/Net amounts showing in the "For review" reports are showing as $xx.xx for example, even though the transaction value itself is correct - I.E showing as $69.99 for a £69.99 transaction. When reviewing the "Shopify details" of each transaction, the currency does seem to show correctly as GBP.Is this a configuration error, or a glitch in the connector? I could not see any options on initial setup to choose a base currency, presuming it would take the Shopify store currency or CoA.Thanks

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Ive just joined my business is cleaning, i dont have to invoice my customers  do i have to make an invoice to enter a payment and can you do it without sending to them.thanks 

if i have paid £3884.06 from my account but the invoice is £3883.84 and im assuming a merchant fee has been added for paying by card how do i match them? I vaguely remember that its something to do with adding a line on for the charge but not sure.

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HelloI've been trying to remove an old credit card from quickbooks for ages and nothing I did worked, so in the end I unlinked the bank account entirely and just reconnected by work debit card. Unfortunately this seems to have deleted all of my reviewed transactions for the whole of 2023 to date! I didn't think this would happen as they were already reviewed and approved. Is there anyway to get this back or am I going to have to add all the previous transactions manually now?Thanks

they show on a different customer account

so My car insurance took this months direct debit twice but then refunded the duplicate charge on the same day. now when i look at quickbooks helps pages it looks really complicated to sort this.my plan was just to match bank transactions including to credit to the open invoice which would cancel out the double payment - this i seem unable to do and, if the help article is correct, it would involve 3-4 separate transactions in quicbooks to square this up. can that really be right - is there not a simple way to do this?many thanksThomas 

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My invoice is for a physical product, but the units is showing hours....

Dashboard doesn’t look like it does in the App Store and I am upgraded to the latest version of the app. Help suggests doing things which do not exist in the app. I am a gigging musician who deals in cash. I cannot enter a new customer as that customer exists in imported transactions from the old QB self employed app but does not show up as a customer in this app. I need to do everything on the app. I can’t find how to generate tax info in the app.

My supplier sends me invoices, I automatically upload them into QB as bills. I also have credit notes from the same supplier. How do I input the credit notes and then match them to the downloaded bank transaction along with the bills?

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This all takes place using QuickBooks Self-Employed web-based. I created an invoice on 3/11. I put my own email address in the client email box (basically, I send myself the invoice and then convert it to a PDF before attaching it to an email to the client) and clicked send. The email arrived into my inbox pretty much immediately. Later, on speaking with the client, it became apparent that they no longer required the service that I was invoicing for, so I deleted the invoice from QuickBooks. This morning (6/11), the deleted invoice has appeared in my in-box! I checked that it had definitely been deleted on 3/11 and on checking the email header, the sender is shown as "uk.selfemployed.intuit.com". It looks as if QuickBooks has somehow taken it upon itself to email out a deleted invoice. Unless I'm missing something.  Any ideas how I can stop this happening again?

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Both my cards are connected, in date but I can't see any transactions past a certain date

I can’t invoice the layout has changed

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How do I match advance payments (Pro Forma) which I have posted as cheques, to invoices in a supplier account? 

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