Account Management

I have an Amazon Visa credit card.I bought some photography equipment on Amazon. I returned some of the photography equipment and get a refund on the Amazon Visa credit card. How do I categorize this transaction? Should it beType: TransferCategory: Credit Card Payment Or should it still beType: BusinessCategory: Photo/Video Equipment

Xero is working with Scotiaconnect, why can't Intuit figure this out?

Scenario:  Last month, Mr. X worked for ABC Firm and was QBO ProAdvisor Certified with the email address: Mr.x@xxxxxxx.xxx This month Mr. X started working for XYZ Firm.  His new work email is Mr.x@xxxxxxx.xxx and the previous employer removed his old email account.  How does Mr.X transfer his ProAdvisor Certified credentials to his new XYZfirm email address?

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I can't accept the Invitation as an accountant user and need to know why i can't

i cannot change my payment card on iphone because it will use the same card for all my subscriptions in my phone. how can i change my payment card just for quickbooks only?

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Hi Experts, Wondering if mass-delete old transactions, does that help reduce company file size?For mass-deletions what's the best tools for Enterprise file Thanks in advance

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I upgraded desktop 2023 pro to the 2024 version and installed it on my desktop computer.I don't know how to upgrade same on my laptop.                                                                      

I currently have a client's name as my firm name.  I don't know how I managed to do that.  How do I change it?

Basically, I noticed a couple months back that my computer had single user mode on, which I never do since I'm not the Admin. Anywho, I switched it back to multi-user mode and we slowly realized that none of the entries we were making seem to show up on the others' program. Not every entry is this way though, I can still see most of what she files, and she can see most of mine. But I know the computers aren't in sync and I'm sure there's a simple way to fix this, I just have tried google, tried going to the Admin's computer and we both sat there for an hour trying different ways to get things back organized. 

I have confirmed all the info with the card company as well, when i click the button that says authorize and go back to intuit, it imediatlely says "having trouble connecting"

I need payroll added to my account, but apple subscriptions has no option for upgrade or to change my plan.

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I can not locate transactions via Advanced search button. I am using QBO Accountant version. Any idea on what could be the reason? Please help.Thanks,Anna

It wants to send a verification code to that email that doesn’t exist

How do I set access to time tracking with full access to payroll

Will Intuit give us a grace period to wait for the new card?