Banking

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Had a series of emails from QB inviting me to click the link and approve Open Banking. However, no matter which links I click and sign in, there's no onward indicator of what needs to happen - i'm just left in the standard /banking domain. Have to say the rollout of this has been pretty poor communication and clarity wise - can someone please advise how to resolve?

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In the last couple of weeks the connection to my bank, First Direct appears to be broken - despite putting the info asked for, it still comes up with an error. Do I have to contact the bank to get this fixed?

Hi, I am hoping someone can help as I am very close to cancelling my subscription. About 3-4 weeks ago my Nationwide Bank account disconnected for some reason. I have since tried everything I know over the past 3 weeks to reconnect it. I have tried via the app and online, via the direct link and website link provided. I must have tried well over 20 times now, including while having my bank account open and logged into both via the app and online and it has not worked.  I have scoured the Q&A's and even the community finding only one answer that came close but doesn't make sense to me. It states: ( see link below) In the error message, select the Reconnect button that displays. Ensure to physically type the user name and password.Hit Update Sign-in info.Except I cannot seem to find the "update sign in info" on my app nor when I am in my account online.  I truly am out of options and I an not physically able to manually add over 3 weeks of transactions.&

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Welcome to the Open Banking drop-in session. We’re updating our bank feeds to comply with new Open Banking regulations. Please post your questions below  👇Your bank account is not currently supported with Open Banking.  As your current feed does not meet the new standards, it will be turned off on 13 March 2020. We will delete any banking credentials you shared with us in the past. We're working closely with banking product banks and financial institutions to provide Open Banking connections for as many as possible.   Please continue to import your bank transactions using data uploads until your new connection is available.  Also, you can also check out Open Banking - all you need to know.

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