Employees & Payroll

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The stat entitlement pay must have hours recorded as per CRA rules. QBO calculates the Stat Holiday pay at 1.0x and then the average daily rate as an amount - no hours. How do we change this?

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The issue I am inquiring about this time is specifically related to E-Filing an ROE for a rehired employee.Even though I have entered the correct rehire date in the employee information, QuickBooks Desktop still recognizes the previous ROE on file and prompts me to amend the old ROE.However, this is a new period of employment, and I need to submit a new Initial ROE, not an amendment. Because of this prompt, I am unable to proceed with E-File.Could you please advise how to resolve this issue so that the ROE can be submitted as a new Initial ROE?

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company sold, wnat to payoff employee vacation balance

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how do I reverse or cancel a payroll

My payroll is set up for direct deposit every week but when doing payroll this week it wants to do a paper cheque for everyone. I cannot change them back to direct deposit. Is there a problem in the system?

Help me please to delete Paycheque and Void of the employee, I couldn't do that myself because it says Contact Us

Hi, my name is , and I am using Quick Books Desktop Pro 2024 (Canada version). I need help with my employee payroll setup, specifically provincial tax (Ontario) deductions.I added a payroll item for Ontario Income Tax under Other Taxes, linked it to Canada Revenue Agency, and assigned it to my employee. I also made sure that: All earnings items (salary, hourly, overtime, vacation pay) are taxable for income tax T.D.1 amounts are entered for the employee (basic amount $12,590 for 2024) Payroll tax table is updated to 2024. Biweekly pay period, gross pay = $1,324However, when I run a pay cheque, the provincial tax appears on the pay slip but the amount is always $0. The federal tax, C.P.P, and E.I calculate correctly.

How do I change the address on the employees paystub after the business address has changed?   I have changed the company address in the gear info and thought I had changed it in payroll info but it is still the old address. 

How do I give an employee an  advance on there payroll with no deductions 

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I used to set charge out rate for employees but do not see the option now. Is there a way to make charge out rate for each employee?

It tells me that my payroll went through successfully, but it weren't able to sync my journal entries.

I have no problem finding and paying the government remittances but am stuck with everything else. Do I create an expense for it?

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The impact of this situation is that cash/banking is grossly misstated. Has anyone else encountered this problem? Is there a procedure is Payroll that needs to be applied?

Manager accidentally put in Paper Cheque instead of Direct Deposit. After the Direct Deposit was completed, and the Paper Cheques withdrawn, it resulted in the current situation.

J'utilise QBO et le service QB de la paie. Les versements de paie apparaissent dans mes transactions à apparier mais ce sont en fait des doublons que je dois exclure pour ne pas avoir mes paies en double. Les agents du support de QB me disent à chaque fois qu'ils ont réglé le problème, mais il revient à chaque nouvelle période de paie. Merci de vos idées pour régler le problème!

need guidance on where to properly enter all the amounts