Manage Customers and income

email not sending in quickbooks

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Is it possible to issue the invoice with an earlier date (predated)?

Attempting to save an open invoice that I started at the beginning of the month. No issue with daily updates/adding services to the invoices until yesterday when the UI changed. Now I get the error pop up in the title of this post. I have checked and all service/product items in the invoice have a 5% GST noted.

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I use a lot of reminder templates in recurring transactions to create invoices, payroll transactions, any expenses that are on a schedule but the amount might vary. I can see the reminders still there but there is no "reminder list" to review them since the update. I can even still create a new recurring template reminder so they didn't get rid of the feature but where do the reminders go? Not under the new Tasks - mine is empty despite overdue reminders. Am I missing them hidden somewhere? Support told me to submit feedback for my "unique needs". Really? I've been using this QBO feature for 20 years and I am sure I can't be the only one who relies heavily on this feature. Please QBO, send us our reminders!

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When we have entry any invoice, looking these queries; The action could not be completed because another user was creating, editing or deleting a transaction with inventory products at exactly the same time. Please try again in 30 min. If the issue persists, please contact Customer Support.

As in, should I post the invoices to the purchase ledger and then allocate bank payments ? Presently I post the bank payments as expenses because I'm under time pressure to get the VAT done. I'm not a bookkeeper, I'm an accountant, so I dont think in pie of invoice terms !

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Invoice list was created by using Custom reports function in QBO. Columns SKU and Mobile numbers are not available in options given in customize report too. How to add these two columns in Invoice list.

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Quickbooks - please listen to your customers, accountants and bookkeepers. We are the ones utilizing your products and our client's shouldn't have to pay for us to learn a new layout. This is frustrating. I now have to teach my boss how to use this software. Your platform is supposed to make our lives easier not harder. Not only is your software expensive, but also has a lot of hiccups to put it nicely. Please make the original layout possible. I am not old (42) and have several clients that this is impacting not to mention the rather large organizations I work for. Several millions of dollars. Please put it back to the way it was. This is time consuming and unnecessary. Try putting more training into your agents verses raising your higher software engineers bank accounts. This isn't good customer service. 

Vendor has paid me but haven't received deposit

This is from the newest update. The option to turn sales tax on or off is missing from settings. I can't edit content from my custom invoices, even though the 'pencil' icon is there. I've double checked and no clients have the taxable option on, but sales tax is appearing on all invoices.

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I was able to revert back to the previous layout but now the new one has popped up again and I can't find where I changed it before.

In English when I see the preview of the Invoices I can see them allright, but when I change to Spanish It tells the error, what could it be?