Manage Customers and income

when cash debited and a/p credited the a/p should have been increased ?? 

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Can i export to Excel my chart of accounts

When I go into the Invoice and click on the account name that appears under the QuickBooks heading "Account", a new screen appears but without the heading "Account". So I can't change the account name. I'm still a novice when it comes to understanding how QuickBooks works. What am I doing wrong?

Hi I created a refund receipt because we did a manual refund to customer however the refund receipt created in QBO has been processed to customers card. which should not I cannot refund a customer twice. now I voided the transaction right away. will Quickbooks merchant NOT refund it right away? I mean I voided it in just a matter of seconds from the time I saved the refund receipt. Anyone who can confirm that the refund can still not push through? thanks

I've disconnected Shopify and after Reconnecting, it doesn't sync anymore. How to troubleshoot this? 

Hi everyone,  Is there a way to change the format of the receipt we generate after inputting the amoutn received in the "receive payment" button found in the invoice? I've changed the format in custom forms and styles, however it does not get applied in the receipts.  May I know if it can be changed anywhere else? Thank you in advance!

I entered it in company  profile but it doesn't appear on outgoing invoices.

It does not appear in the drop down list for "payment account".  I have checked the chart of account and it looks fine ?

I want to sell a package (bundle) at a fixed rate but the line items added to the bundle exceed/fall-below the fixed rate I want to sell the package for. How can I mitigate this?

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Categories are Expenses, Other Expenses but no Tax category.

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The home currency selected HKD and few entries are entered but now we want to change the home currency from HKD to USD. Please suggest how to do ?

Is there an option of finding an email sent to a customer for reference purposes?

I need to change the inventory date, but I try different dates and none are allowed

I only have the option for Cost of Sales in my chart of accounts. What's up? Do I need to change the chart of accounts template somehow? Start a new company? I don't have the option to select from COGS in the account type drop down menu under Chart of Accounts. Any idea how to rectify this is simply, quickly as possible?

In Dominican Republic there are to type of government invoices, one for final consumers and one for companies each have a diferent number format. How can I set up two invoices each with the different sequence.

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Please get back as soon as possible

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I'm kinda new to this.  We're using Qucikbooks Desktop... not one of the product choices. I work for a non-profit.  We have a number of grantors... and we use classes to track activity by grantor.  After a month closes, I look at the expense activity by class and then generate an invoice to cover this activity, e.g. net income by class for each month will eventually equal zero.  I wait 5-7 business days for expenses to come in after the close of the month.  Generate a draft invoice.  The project manager approves it... and the invoice doesn't get printed/sent to the grantor/customer 'til about the 15th or even later.  Now all invoices are dated as of the last day of the month... regardless of when they are printed/sent.  The instructions from the prior bookkeeper was that this is necessary to get the revenue associated with the invoice to align with the expenses from which the invoice was derived.  However, this *real