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QuickBooks Q&A
Manage your account

Manage your account

1,263 Topics
2,128 Replies

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1263 Topics

I am unable to get my bank feeds from the Bendigo Bank. I have tried changing my bank password but it still does not work. I have checked the logon id and that is fine.

No text available

4 years ago

wrightsgardening

Manage your account

The banking section is never working , every month i have to contact this useless system to try get it rectfied . is anyone else having this issue, why do i pay for this?

No text available

4 years ago

morgan-wendy-j1

Manage your account

KP-TFND-0002: Object reference not set to an instance of an object. this error message occurred when submitting tax file declaration

No text available

4 years ago

userthenewacidplanet

Manage your account

I HAVE TRIED TO cancel MY subscription EVEN CALLED INTUIT BUT THEY CONTINUE TO DEBIT MY CARD . hOW CAN i FIX THIS?

dESPITE TELLING THE STAFF AT /INTUIT THEY CONTINUE TO DEBIT MYU CARD FOR SUBSCRIPTION AND i CANN OT CANCEL IN MY ACCOUNT ITS SUSOPENSDED AND OI THE DASHBOARD THER EIS NO OPTION GIVEN TO CANCEL

4 years ago

tarekedel

Manage your account

How to complain about quickbooks

No text available

4 years ago

orders-chooksatt

Manage your account

Please help - Some weeks of my bank account appear to be getting completely skipped when I’m scrolling through trying to review expenses. How can I fix this?

No text available

4 years ago

dario-cattleheal

Manage your account

Hello. Is there any way to avoid the 2 steps security login? Every time I access to my account from the same browser and IP address I have to enter a code received. Tks.

No text available

4 years ago

melissaeast-iclo

Manage your account

My GST Details Report is showing both the Invoice and the Deposit because I was unable to match them properly. How do I fix this to remove the invoice from the report?

No text available

4 years ago

bloink

Manage your account

Cannot see anything uploaded by client to the Shared Documents section of My Accountant in client's ledger file

No text available

4 years ago

sjtseven3

Manage your account

Have emailed quote to wrong email have tried to change email address it keeps asking me to refresh my data b4 i can make changes not sure what to do

No text available

4 years ago

userbookkeeper4

Manage your account

Journals were unable to be published. The journal system replied with the following error message. Error Code 6140: Duplicate Document Number Error

ournals were unable to be published. The journal system replied with the following error message. Error Code 6140: Duplicate Document Number Error Once this issue has been rectified, please return to this Pay Run and click the Export to QuickBooks button.

4 years ago

adtecsolutions

Manage your account

How to fix query processing error null

No text available

4 years ago

userprintrepairs

Manage your account

Can an AR payment has been made in error. How can I credit this?

No text available

4 years ago

lanna

Manage your account

NAB CREDIT CARD our client is unable to connect their NAB credit card. We try to update sign in info and get the token code but still won't connect. Anyone know of a fix?

No text available

4 years ago

Nap67

Manage your account

Hi. I have to manually add some pays that were missed but cant work out how to do this task. Help?

How do i manually add a payrun when I have an automated weekly payrun set up?

4 years ago

michellezhang

Manage your account

Does QBO do an auto reminder setting managed and turned on/off by client, like Xero?

No text available

4 years ago

newbornnoise-gma

Manage your account

For some reason when I try to log in to the mobile app it says "Account does not include access" how can I log in?

No text available

4 years ago

ked1

Manage your account

I keep getting an error saying my bank feed us now outdated on all my files including ones that have direct feeds?

No text available

4 years ago

vorpal@aussiebro

Manage your account

Account still suspended after Quickbooks system problems. Payment DID go through. When is Intuit going to fix their broken systems?

Status page says this issue arose on Dec 1, and is fixed now, but it is not.

I need to record a GST/HST payment owed to the CRA due to a re-assessment. How do I do that?"

4 years ago

Sherriewin

Manage your account

I cannot access my account

It says error

4 years ago

deb42

Manage your account

How do I run a report that tells me how many invoices I have paid for a particular supplier? Thanks

No text available

4 years ago

KBeta

Manage your account

Accountant Access Issues

Our organization needs to undo a previous reconciliation and according to the information online you need to have accountant access to do this.  We invited a member of the board to have accountant access but they are unable to see previous reconciliations and other reports.  The only information they see is the current balance of our account.  Why is this information not visible to the accountant even though the bank account is connected? We cannot undo the reconciliation if it's not accessible.  Is there an easier way to undo a reconciliation?   Thank you for your help!

4 years ago

lucy-shalley-conNew Member

Manage your account

I have a payrun though not able to be lodge as the error message says the pay event doesn’t have employee included. But in fact, the payrun has employee added. Pls help.

No text available

4 years ago

colinandgabe-big

Manage your account

Is there a problem connecting QBO to CBA? Keep getting the same message, 'Sorry we cant update you account. Please wait a few hours and try again (9999)' over a week now!

This has been the message for over a week!

4 years ago

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