QuickBooks Q&A

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Helping a friend set up their QBO. I'm not an expert on QBO, but I know accounting and I know technology. Before I go digging into API structure, thought I'd ask here first.

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We are a California Employer.  I have already posted about the failure of QuickBooks to provide accurate tracking for Qualified Overtime Compensation because not all of our overtime meets the FLSA definition.I had to build an Excel spreadsheet to track Qualified Overtime accurately.  Now I have identified multiple employee's that I need to DECREASE their YTD Qualified Overtime Compensation that was previously added to their paychecks. I thought this would be a simple process, but QuickBooks own instructions do not work. Please see the attached screenshots.  How do I DECREASE the QOT previously reported?  Voiding paychecks and redoing them to fix this is an unacceptable solution.

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I currently have an RDS server deployed running Windows Server 2022 with QuickBooks Enterprise 2024 installed. I have about 10 users who RDP into the server daily to use QuickBooks. We have about 10 different company files stored on a local drive on the server. Everything has been working great up until recently, when users began notifying me of a message that pops up when opening the QuickBooks program prompting for Windows Administrator credentials. If they hit cancel, it does not allow them to open any company files. I need to either remote in and provide the admin credentials, or restart the server. Both of those options seems to 'fix' it temporarily for about a week before the message comes back. It gets tedious having to do that frequently and halts our accounting department until I fix it, and I am not always near a computer to fix it remotely if I'm not on site. I have scoured other forums and tried many different solutions that worked for other people but none have worked for

i received a deposit 6 days ago and remains on hold? I have no way to find out what is happening

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I have a situation where a client's credit card "Bank Balance" (only) has stopped updating.  Transactions are coming through fine and she reconciles to the credit card statement.  However, the "Bank Balance" value showing in the summary bank is incorrect and has been for several weeks now.   Fortunately, it is just a cosmetic issue, since feed is working.  But do you have any suggestions on what would cause this or how to fix it?

The minimum rate that can be recorded is 0.21%.

We have the old QBSE, and it's been working fine, last week the Etsy transaction sync stopped working.   We've called and chatted with support multiple times and they don't really provide any answers and all they really say is "please try to upgrade, good luck" and then basically hang up the phone. I'm just looking for an official level of clarification on whether or not QBSE is no longer going to have Etsy transaction syncing.  If it's something that's no longer supported or going to be supported someone should say so or that should be communicated.  Is that the official response?  That it's forever gone for QBSE?  It's been not working now since Feb 9th so it's obviously not a priority.  Any clarification that can be provided would be helpful. Thanks

Installed QB Enterprise 24 R18_65 yesterday and now only one item displays in the Sales By Item Summary (Standard) Report in QuickBooks. Verified in filter it is set to ALL.  Sent almost two hours with QB Support yesterday and they said this release has report glitches. Is anyone else having this issue?

Make payment

I just made a mistake by switching from QBSE to QB solopreneur... I'm just shoked. Is there a way to transfer back to QBSE? All my transactions/categorizations are lost. Another problem - how can I connect my Etsy account to QB solopreneur? With QBSE it happened kind of automatically, I can't even remember how. Then the interface is different. Is there a way to see Business income for a particular account how it is in QBSE? 

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I've noticed the statements on QBO have added a new column for Payment.  The look of the contents under this column indicate that this statement would be sent electronically and the customer could click on the link to pay.  I send all mine out via USPS.  Our invoices are sent electronically through our separate job cost system and I have found that sending statements by mail has generated a lot of responses for invoice copies from our customers.  I already absolutely hate that the Open Amount column is left aligned.  It looks ridiculous and very unprofessional.  I also know there is nothing we can do about it.  Why QBO can't fix that is beyond me.   Anyway I am sending this out to the QBO Community to see if anyone has found a way to remove the new column appearing called "Payment".  This is obviously for electronic versions of the statement and makes it look even more ridiculous and unprofessional.  I will never use the

Hi, Is there a way to customise the file name of the pdf's sent out by email from QuickBooks? and what does the last 4 numbers in the file name mean/represent? Thanks,

Has Intuit solved the issue with the additional assessment for MN UI?  We now have a 14% additional assessment and need to know how to add that as a payroll item.  Any solutions for this??

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I have been using my Quickbooks Pro 2016 Desktop for years with no problems but I opened it the other day to access my check register and it does not give me an option to select the register for my account. When I select "Use Register" in the "Edit" menu, "Select Account", the only account that comes up is "Accounts receivable" and not my "Personal Checking" which is the check register I am wanting to make entries in. Can someone please help?? I've tried everything!!!

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