QuickBooks Q&A

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When I run a Profit Loss Comparison report it included "Cost of Good Sold" row even though there has never been data there.  I do not want it on this report because it is a blank row.  When I switch to classic view it removes it but that view is ugly.  It only happens on the comparison Profit Loss in modern view. All other Profit Loss reports do not show this row.  As I mentioned earlier, there is no historical data in this catagory.

Hello,We closed out business effective 11/30/25 and this will be our final 1065 partnership return.  A vehicle used 100% in our business, partner LLC, was a total loss in January 2025. The projected Depreciation from Form 4562 from our 2024 Form 1065, shows a full year of 2025 depreciation, but assumes the vehicle is still operable. Several questions:Do I enter a journal entry with the depreciation listed on the 4562?Or do I calculate the actual depreciation for the one month, and how?Is there further depreciation due to the total loss?Is the accumulated depreciation for the year 2025 or from date of purchase?Do I need to calculate the scrap value of the vehicle, and if so how?How do I record the insurance payout to us?How do I record the insurance final payment to the lender?Some more info that may be helpful for numbers:Van purchased May 2022 - cost $21,644Depreciation method 200DB/HYDepreciation through 12/2024 $15,411Insurance payout to us $15,183.06Insurance payment to lender

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i want to edit a report that has a wrong account shown in QB Desktop

Hi, From last week onwards I'm not able to export reports into Excel. I don't get that option any more. Only forth option "create a comma seperated values" is enabled. I'm still using desktop application. Rather old one - QB Pro 2015. Can anyone help me how to re

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Way before my time the accountants made journal entries using undeposited funds.  The balance is zero, but the je's keep showing up on my deposit  screen.  What do I do?

System notice says: Corrections will be available later in February. You can make corrections to forms accepted by the IRS. Learn how to correct 1099s.

Hey,today I got an email confirming a payment for this service, and I have no idea what this is. I tried to login use my emails but it says there is no accounts with those emails.Have searched through the website for a chat/support but it seems I need to login, which I dont have any.How to contact them??Please help. Best,Joao

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I frequently collect payments for project down payments that an invoice hasn’t been created for yet. What is the easiest way to categorize a bank transaction, specifically a deposit, and have it like to a project when an invoice was not created yet. But I want it to be applied to the project and visible as a credit for future invoices. I’d prefer to do this in one entry. It’s easy once the invoice is created and I can match the transactions but I don’t want to have to create an invoice if the money is already deposited.  

It keeps popping open and disrupting my work.

I sometimes only use a task once for invoicing, which means that I have many many tasks that just linger in my pre-populated list and I have to go through many options to find what I need. It would be nice to use a billing product or service once and then either have the option not to save it, or to be able to delete it.

I have a Big Commerce website that utilizes the OneSaas App to communicate with mt QuickBooks Online. In January of this year, the communications became dysfunctional. I have contacted OnSaas for help, but they have been unable to assist. I have spoken with QBO Tier 2 support multiple times, and they have been unable to fix the issue. My sales and inventory changes are not being recorded. How do I get assistance to get this issue resolved?

I need to know how to add new tags and delete old ones

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Is there a way to use email templates for sending Invoices on an on-demand basis? I have automated email reminders set up in my Workflows for Unpaid invoices, but the automations often don't run consistently. Customers are supposed to receive an email reminder at certain intervals with a late fee warning when they are approaching Past Due status. When that automation fails to run in the background, I would like to be able to quickly and easily send that same templated reminder to an individual Customer manually, on-demand (not as a Workflow, just substitute our standard Invoice Reminder template with the Late Fee Warning template when clicking "Send Reminder"). Is there a way to do this?

Is there a way to know what employees have created a Workforce account and when we terminate employees and make them inactive in QuickBooks can they still access their account?

We want to start using QB to pay vendors via ACH and works fine when we use the actual admin login but can't get other users to work because of permissions.  I tried giving the admin rights and access to everything but same thing.  Am I missing something?  Thanks, Joe

i need the phone number of payroll services

I have online advanced for company A

When entering a description on for an item on an invoice or estimate two days ago, I could line breaks with-in the description. However starting yesterday, when you save, download, send the invoice or estimate, it removes all line breaks in the description and looks awful. How can this get corrected back? Please don't say submit feedback, we already did. We tried the A.I. help and first it said use "shift +enter." When we told it, that did not work. It said QBO removed line breaks for alignment to other products. Example description:-Provide and install (2) owner provided ovens-Provide and install stainless wall covering up to 30LF-Install owner provided sink Turns into:-Provide and install (2) owner provided ovens-Provide and install stainless wall covering up to 30LF-Install owner provided sink   We don't want to use separate lines, because we want to control the formatting. It worked before, now it looks terrible. 

With a recent update to QB Pro Plus 2024, the text in the emails when I send invoices is now all centered, which looks awful, instead of left-aligned as it used to be and I wish to return to. Don't see an option to adjust the format, just to change the message, font & size.  Is there a way? (Should be if not...)

The email address entered is entered correctly. I have deleted from customer profile, saved, reentered & resaved the profile. Those were the suggestions provided by google when searching for this issue. Any help figuring this out would be appreciated. Thanks in advance.