QuickBooks Q&A

First time with a contractor

Invoices are not sent, why?

How is this even possible? Microsoft 365 has nearly half a billion users and Intuit can't get around to accommodating those users to they can send emails from QBO that come from their email address. QBO allows linking a Gmail account (for like 6+ years now) but no Microsoft 365 account, which is what most of their customer base uses. Completely ridiculous.

Has anyone been successful using Square Connector to transfer sales transactions from Square with item variations? Specifics for this are as follows: Product Tracking in Square Connector set to ON. The product in QBO is category, Fruit>product name, Apple>product variant, Frostbite. Item in Square is category, Fruit>item name, Apple>item variation, Frostbite. The price and SKU are identical in QBO and Square. When a sales transaction gets into the review screen in Square Connector, only the item name Apple is in the description for the sold item. QBO tries to match it, but only with the category Fruit. On a csv transaction export for this sale from Square, the item variation of Frostbite is shown in an Item Variation column. So it would appear that Square Connector is not recognizing the item variation. Any input would be appreciated.

I have to scroll all the way to the bottom every time I want to add a new transaction!

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How do I find a customer?

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Hi,I need to send copies of invoices to our customers, but the breakdown includes some line items I dont want them to see.Is there a way to hide the individual line items on an invoice so the customer cannot see it? Regards,

I have been using QB 2.1 for DOS on my Windows 10 PC for years and it has worked perfectly until 1/1/2026.  Now when I try to enter a new transaction it asks for the date to be in mm/dd/yy format even though I use this format.  It refuses to accept any transaction after 12/31/2025.  It seems there is some sort of kill date imbedded in the program.  Is anyone else still using this program? Any thoughts on how to resolve this problem?

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FUTA tax incorrect in my quickbooks how to fix

We just recently switched from QB Desktop to QB online and all historical data was imported. I then connected both the bank feed and credit card feed. To keep this short - I had to start syncing the credit card feed starting 11/28/25, and all transactions are correct and accounted for except for one credit card payment. This credit card payment will not match with the corresponding transaction in the Checking account register. I have unreconciled the transaction and it still will not match. I also can't exclude the downloaded transaction because then the credit card register balance is incorrect. I just want to record that payment as a credit card credit without affecting the checking account register. If I choose the Amex account when recording it as a credit card credit, it duplicates the entry and the balance stays the same. If I record it as suspense or ask my accountant, that works, however I would have to close out that account somehow and I don't know what it should be. Please h

When I'm logging into t-sheets now I get prompted for password, prompted for email verification code then prompted for a text message verification. Why is this happening and can  you make it stop? Thanks

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I have had the check remade so it is not an issue with the check. Curious if somebody else is having issues at this time, but I am able to input everything correctly however it is not processing after it’s reviewing the images.

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This is a first and I'm not going to bother asking why. I would like to know how to edit or undo it. I can delete these paychecks, but the warning it gives me doesn't makes sense to me. "Any refunds or carry forwards of tax withdrawals will be processed after 5 business days from the tax withdrawal date. To get a refund, contact us." I don't believe that applies to anyone here, but how can I double check? I can, and probably will, just print the checks since it's only a few, but still a solution would be nice.

Hi All -I recently upgraded computers and have an updated version of QB Pro Plus 2023 installed. With this new install, I have wanted to use the automated online backup process within Intuit Data Protect. I spent the better part of yesterday on the phone with QB tech support trying to accomplish this. We updated 2023, we then tried to migrate everything over to 2024 (it failed in a big way). QB tech support is not open this weekend, so I reverted back to 2023 and everything is stable except I still can't get the online backups to go. I always get an "Error 1013".  I've read through many community posts, updated Windows firewall to allow the three main services, etc., and I still for the live of me cannot get a backup to go through. The Company File is closed when I try this.Does anyone out there have any suggestions. The QB tech support reps (I spoke to three of them yesterday) were not able to resolve my issue. Thanks in advanced!Chad  

I am entering non-inventory items. I see that the ones that were already entered were set up incorrectly. The expense account is COGS and the income account is Sales.  Before I make changes I want to verify that the expense account should be an actual expense account not COGS and is it ok for the income account to stay as Sales?

Hi there -  What determines the default or pre-populated payment account when using Pay Bills?  I pay a majority of our bills via a credit card and 99% of the time I used the same credit card but every once in a while I process payments using a different card and then that card account ends up sticking / pre-populating every time I open the Pay Bills window. I cannot figure out how to change it back or what makes it change in the first place.   

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from my intuit self employed?