QuickBooks Q&A

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Payroll update required before I pay my payroll liabilities. I ran update for tax table version 22506, payroll version 02232344 and it still will not let me pay the liabilities. I am using QuickBooks Desktop Pro Plus 2024.Help please!

I am setting up a new quickbooks account and usbank is giving me this error code 390

I've ran this scenario and have tried a ton of different log in options to make it work. I believe it may be a problem with your provided U.S. Bank url. This request doesnt show up at all on the US Bank side. My other QB/Us bank account shows them talking to one another fine.

I have progress invoicing turned on and when we use the % function, it takes a % of each line. An example of the full estimate:Line Item #1: Widget A, 100 qty, $1 ea, $100 totalLine Item #2: Widget B, 200 qty, $2 ea, $400 totalLine Item #3: Labor, 10 qty, $50 ea, $500 totalTOTAL: $1,000 An example of what QB does when I say I want to invoice 50%: Line Item #1: Widget A, 50 qty, $1 ea, $50 totalLine Item #2: Widget B, 100 qty, $2 ea, $200 totalLine Item #3: Labor, 5 qty, $50 ea, $250 totalTOTAL: $500 This looks to the client like I am only supplying half the amount of widgets and half the labor but in reality they are receiving all the widgets and all the labor but only paying half up front. How can I get QB to *just* discount the total by the % i am requesting and not each line item. We are using progress invoicing to invoice for a 50% up front deposit since there isn't another function for it.

I need to send statements to this customer to 2 different email addresses.

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Full amount $3000, $1000 due 1/15/2026, $1000 due 2/15/2026, $1000 due 3/15/2026

We had a customer that forgot to pay be check for a service appointment.  We went to the credit card on file to account for the invoice.  On the next service appt, she paid double to account for the previous appt.  Thus, she paid 3 times for 2 appts (1 CC and 2 checks).  We appropriately issued a refund on her CC and attributed that refund to her account but the account still shows a credit of 1 appt.  I know I could create a fictitious invoice to offset the credit but there has to be a more appropriate way to bring the balance to $0. Thank you. 

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I'm trying to contact support about this problem, but it turns out that in order to contact support I also have to log in. I don't know if it's a problem with the website or the app. It's a bit frustrating because I was trying to renew my subscription, and everything was working fine, and then suddenly everything stopped working.

Apple released its first developer beta on June 5, 2023, and macOS Sonoma entered public beta on July 11, 2023.  With the macOS customer base Intuit has I am appalled they let this slip thru the cracks and failed their customers.  The QuickBooks development team should have tested their software prior to the public release of macOS Sonoma.  While in the Army, if I had pushed our software out to 3,000 to 4,000 computers before testing it with the latest RC prior to the public release of any OS I would have been relieved of duty. I've been a QuickBooks user for years in both Windows, OS X, and macOS and their pricing plans continue to take advantage of the customer.  No more upgrades, pay fill price each year.  The online version is so poorly written it should be given away for free.  I support dozens of companies running macOS.  Monday I will begin looking for an alternative to this software.

Any suggestions?

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I am needing help changing the due date off my invoices, it keeps defaulting to 30 days i need them to be a week out.

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My To Do List has completely disappeared. I attempted to re-enter my upcoming due dates and it is just now showing at all. Has anyone had this happen to them before?  

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Hi everyone,Wondering if anyone else is running into this…I bank with FirstBank of Colorado (www.Efirstbank.com), and about four weeks ago my automatic bank feed in QuickBooks Online suddenly stopped downloading transactions. Nothing changed on my end. I spoke to the bank and they confirmed everything is fine on their side.I’ve contacted QuickBooks support multiple times (including “Level 2 tech”) and still can’t get it resolved. I keep getting various errors — mainly error 6000. I noticed on the Quicken forum that this issue has been acknowledged over there, but I haven’t seen anything concrete for QuickBooks Online.Right now I’m stuck manually downloading transactions for multiple accounts. It’s time-consuming, and if I accidentally download a file/transaction twice, QuickBooks just imports duplicates instead of recognizing that the transaction was already entered.Has anyone found a workaround or experienced the same issue with FirstBank of Colorado? Any insight or solution would be

Can tags be applied in Desktop for Mac?  I haven't been able to find them.  Thanks.

Hello, I remember that in an older version of QuickBooks there was a user permission called "view costs." You could disable it, and users wouldn't be able to see the cost of the items. I don't see that option in QuickBooks Enterprise 2024.If that option isn't available, how can I prevent my users from seeing the item costs? I've asked several AI assistants, and they give me a lot of options that don't exist in my version or that I don't understand.Thank you

Our previous bookkeeper did not have scheduled payroll set up in quickbooks. Should I change it to scheduled, does it matter?

In Quickbooks Desktop Pro 2024, if I choose to "enter all later" for memorized transactions upon opening my company file, the currently due memorized transactions are no longer listed in memorized transactions when I look for them later.  How can I retreive them without reopening the company file each time I want to see them?  

I switched my client to QBO with Elite QuickBooks bill pay in August.  They are a fairly large non-profit with a good amount of a/p.  Here is my problem.  They deduct the money for the bills that I pay from my account when I pay it.  When a vendor doesn't receive payment, I have no path to see if the check cleared the bank.  I have called QuickBooks and talked to 2 reps yesterday and 1 (for over 2 hours today) and they keep telling me that can't tell if the check cleared.  This would be a 2 minute issue if we were still on Avid or I cut the check myself. Here are the different things I have been told regarding finding out if a payment cleared:1. most commonly that they don't have this information, all they have is the expected deliver date and they can't help me.2.  I called w/ 3 checks today.  They were unable to find 2 of the 3.  Voided one, which I still can't reissue until possibly tomorrow.  Told me that after 2 hours they cou