QuickBooks Q&A

The payroll tax payment posted multiple times, twice coming out of one bank account and once out of another bank account. I have deleted the payment and re-posted it and it did the same thing. When I click on the tax payment in the payroll liabilities register, then click edit, I receive an error message that says "Looks like we've hit a little snag. How about you try again in some time?" But it has been doing this for 2 days now.

merchant cc fees seems high

Who do I talk to to set up pay as you go workers compensation insurance with a carrier other NEXT?

Restore deleted bank account?

Hi,We are planning to migrate from QB desktop to QB online. But as i had researched, you need the administrator credentials to successfully migrate the Account. The Administrator already resigned and her company email that was used in the QB is no longer working. Can you give some thoughts on how we can go about it?

Hello all, I am a very unhappy camper right now.  Here's my sad story. We purchased a copy of QB Pro 2008 (desktop) when we opened our small business in early 2008.  The software has been working perfectly for our relatively simple, little business. Unfortunately, our desktop computer failed with a firmware issue on the mother board, and we were forced into getting another desktop.  Professional technicians moved all that they could and reinstalled what was possible.  However, we are responsible for reinstalling QB.  The files were recovered and are waiting to be imported into a fresh copy of QB.  The problem we have run into that even using the original installation disk and key, the software thinks we have a trial version.  And as we go through the set-up process, it recognizes our previously installed company but gives a pop-up message "QuickBooks has reached the maximum number of unregistered uses. To continue using QuickBooks,

I want to change the account that direct deposit payroll is drawn from. I've edited the bank information in the "My Payroll service" and approved Intuit's access to my bank account. Direct Deposit shows as "active" and "Manage Account" information shows the new account. But when I go to send payroll to Intuit it tries to take the funds from the old account.

How can I pay via direct deposit for last month after I voided a manual check?

"We had to suspend direct deposit because we couldn't verify some of your info." I volunteer for a small non-profit organization which has had its direct deposit stopped. This has stopped payroll from being provided and stopped payment of payroll tax liabilities. Several cases has been opened to no avail. The organization's Executive Director is frantic. NOTHING has been changed in the organization's banking or payroll operations. What to do?

I do the books for a small single person LLC company.  She traded in her business cell phone for a new one through a promotional payment plan.  The new phone cost $729.99.  The cell phone company gives her a $15.28 promotional credit each month as payment toward her phone so she is only paying $5 toward the new phone each month.  I am struggling with how to record the new phone because she is liable for the full amount at any point before she pays it off.  So I would think it would get recorded at the full $729.99 liability that is reducing each month even though she will have only pay a total of $180 for this phone at the end of 36 months.  Maybe that is my first mistake and the phone liability should be recorded at the $180. She pays for the monthly phone bill on her business credit card, so a portion of the bill goes toward her phone bill expense and a portion goes to pay down the liability.  The problem is, I cannot figure out a way to r

No text available

Hello.  Is there a way to deactivate multiple estimates at once?  I want to deactivate a date range of estimates, but it's so time consuming and tedious to go into each individual estimate to mark as Inactive and then Save and Close.  A majority of the time a million other boxes pop up when I try to Save and Close, such as it's over 90-days, are you sure you want to do this, spellecheck galore, do you want to resend and so on and so forth!  With technology nowadays, you'd think there was a quicker way to get this done!!  There are over 100 estimates that I need to mark as Not Active and doing it one by one by one by one seems so archaic!  Thank you!

It's calculating it at the origin, not destination. I've been having sales tax issues in QBO for months without any resolutions from them.

I have called and I have not received any resolution yet.

I want to know whether we can migrate from Netsuite to Quickbooks Desktop version. Whether such option available in quickbooks menu itself.  Please also guide other options RegdsBalaChennai, India

I'd like to us QB to create packing slips. I am using Quickbooks Desktop Mac Plus 2024 V 23.1.8 R 9.2Per online instructions, I tried enabling sales orders, but I cannot find the option to do so in the QB settings. Please advise on how I can find and start using the Packing Slips function - thank you!

Hi,When we were first setting up and trying out TSheets, we set up some test accounts which we want to delete forever from QB Time. They're causing confusion in the Archive with real former employees. Must be some way to DELETE from the archive? Thanks!Susana

Would like the employee to be able to upload pictures of their I-9 documents and the employer verify?

I have logged in to QBO to discover the new PayPal App. Payments from PayPal used to be automatically matched to open invoices and this is no longer happening. I have spent hours trying to figure this out and in the For Review tab under App Transactions / clicking on the payment there is no option anywhere that lets me link a payment to the corresponding open invoice. How do I do this? 

need help on wage code how it works regular deduction normal

No text available

Investing in another business that does not do the same work(cleaning services) as what we are doing now(HVAC) Can I sell the license to an older version that we do not use anymore for that business? or will QB in their almighty greediness put a kabosh on it.

I know the mobile app went through multiple changes and the current version will only let you do a new sale and receive a payment. I'm not able to build an invoice and save for later or email for payment anymore. I tried giving feedback when they ask for a rating and want feedback but no response or change to the app.

Specifically I want to be able to leave comments on the bank transactions screen to ask questions

I was able to get a check number and the date deposited from QB customer service and vendor is now asking what bank it was deposited to just in case it was fraudulenty deposited by someone else. This was supposed to be escalated yesterday and I was going to get a call back from someone but I have heard nothing. We need to find out where this money went. PLEASE HELP!!!