QuickBooks Q&A

Cleared app data, uninstalled and reinstalled. Same issue. Works fine using web version.

I have used QB for 20 years, with very basic needs, using few of the QB features, other than bill pay for my vendor, so I always had to upgrade when they would not support an older version.  My company went in a different direction and I hired a bookkeeper who would only use the online version, so I switched.  it's fine, but once again, I have switched my needs and I don't need my bookkeeper or the online version anymore, so I would like to revert back to my 2019 desktop pro version that I own, and drop the online monthly cost.  I've been told different stories about how to do this, and since 2019 is no longer a supported version, I am unsure if I can even move my books without having to update the desktop version again. Can anyone confirm if I can move from online to my 2019 desktop version?Many thanks

Quickbooks and ADP Workforce will not sync.  When I have tried calling Quickbooks and told to install, unistall, use a different browser, then told it's an ADP issue. I call ADP and they say it's a Quickbooks issue. Been on the phone for over 2 hours with each of them. I have also been by ADP that this sync issue is occurs often.  I just wonder why promote a product and not have dedicated reps that can help resolve the issue.Wondering if anyone else has been able to resolve and any tips?

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I paid a vendor $300 through ACH (QBO Bill Pay) and the payment failed. It looks as though QBO treated it correctly as the balance has been returned to AP and aging matches and the vendor account has the $300 back. But the $300 is sitting on my Bank Transactions page and QBO thinks it's an Expense fropm Intuit. Should I just exclude it?

I have been unable to connect to my bank since the beginning of the month. I reached out last week and was told that it is being worked on. I received an email stating that my account has been attached to the list of affected users under INV-109540 and that the issue has been reported to the engineering department and being prioritized. The issue is STILL ongoing and since, I'm sure, most of us are trying to run businesses - this is a very integral part of our processes. What is really being done to solve this problem? I cannot wait for weeks to get this resolved.  I have tried the suggestions given before, which is how I ended up being added to the list of affected users. How are we going to be compensated for all of this missing time?

I have two bank accounts I use for paying bills. Both are used with specific expense accounts. BillPay seems to default to the last bank account used on BillPay

  If you're like most small business owners, you're juggling a lot. From managing your books to handling customer relationships. We know that every minute counts, which is why we're so excited to introduce our new integrated platform experience. We've made some big changes to help you find what you need faster and get more done.   What's New? Optimized Navigation You'll notice some things look different, but the core tools you love are still here and better than ever. We've simplified the navigation to help you get to your most important tasks with a single click. App Carousel: Your homepage is now a personalized toolkit. Access Intuit apps like Expenses and Inventory directly from your home screen. Create Actions: Need to send an invoice or record a payment? The new Create actions menu puts your most frequent transactions right at your fingertips. You can even customize it to fit your team's unique needs. Bookmarked for You: Your favorite pages are still just a hover and c

the bank in question is M and T bank

My accounts are not updating with the bank. The fix now is not doing anything. This has been this way for several days. The account says error 163 How do I fix this?

Hello,  I am thinking of filing a claim against QB because they have kept my company money for more than 30 days. As I read through the forums, it looks like they do this to many of us. Any one possibly interested in looking to see if we have a case?

Won't accept pictures of checks..but capital one accepts them

How does Intuit announce to its installed base upgrades and patches to QB Desktop Enterprise? and QB Desktop Accountant? We have been frustrated over the past year with upgrades with absolutely no heads up warning.

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write now the security of my financial data is subject to the sole discretion of the cyber hygiene of my contractors (and employees) and QBO provides no visibility for me to validate my company's compliance to governance standards & laws pertaining to my financial data. Please confirm or correct.

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I had approved an employee expense claims earlier and it worked fine. Default may have not been the last word in the error ..it cut off the end. It did download to intuit but could it be something the employee set up wrong in workforce?

This is a follow up to case number (PII removed) sent on 07/28/2025. As of this notification we have not received a response and this information is critical to supporting your account activity. Please respond by 09/27/2025 to avoid any adverse actions on your account.

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Both my checking account and envelope had money taken with out my authorization.

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I’m not able to complete my personal information because I don’t have an SSN, only an ITIN.”