QuickBooks Q&A

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Since these are set up for credit card payment, is this related to the annual PCI Compliance requirement?

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There are 3 Square transactions that equal a bank deposit. Two of them are sales, and one of them is a refund. I enter the sales as sales receipts, but how do I enter the refund so that I can clear the matching bank deposit?

I'm a new user to QBO accountant. Earlier this month, I created my first invoices and emailed them from QBOA to the client. Invoices went and client paid the invoice via ACH. I am today trying to do the same thing however QBOA is telling me that I "can't send email with my subscription." If I click the send email button, it will open a window for my default mail application. But that's not what I want and that's not how it worked previously. I removed my email address from the company profile settings and then input it again. Still not luck. Any ideas?

How do I PRINT a budget for CY26 that also shows CY25 actuals?

Called Workers/Ministers of the Gospel switching to internal payroll. Need to enter historical data file payroll by tomorrow 5pm. ANy help would be great, including call support.

Hi All,First off, I'm stuck in the dark ages, and not sure I'm ready to have all my finance out there on the web.  So for now I'm sticking to my trusty PC software. 🙂 I'm the sole employee of my company and use payroll because I pay myself different rates for different tasks.  Because I'm self-employed I don't use the tax feature.  I pay myself monthly, but recently wasn't able to make full payroll.  I'd transfer myself money as I needed it, and knew I was kicking the accounting problem down the line and would deal with it later. So hears my issue:In May I worked:16 hours at $50.25 = $80422 hours at $65.50 = $1441My first payment was for $1000.If possible, I'd like to record that payment and be able to adjust the hours worked, so that when I pay myself a second time it I only have the remaining balance show up.  If this isn't possible, I'm ok with that, but I'm still not sure how to go about it. All the reference material I find online se

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I cannot figure out how to change it to an employee tax. Can anyone help?

correct email [email removed]

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How can I fix copy invoices?

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The only information I was able to squeeze out of the script readers was “fraud” investigation.

Is there anything else can be done for a client to pay overdue invoice over 33 days?

Understandably QB is not a CRM but has some invoicing to reporting uses.  I was wondering if anyone knows a way to get a report of transactions WITH customer information, specifically the customer phone numbers?  The current transaction report lists some information and even includes the email address but not the phone number or mobile phone number fields.  Does anyone know a custom report or workaround?

Hi I recently install QB enterprise 2024 and would like to use Barcode scanner (Mobile Computer). Zebra sales recommended TC22 (TC21 is discontinued). Is TC22 compatible with QB advanced warehouse management? I added new warehouse user, linked TC22 with QB desktop, but TC22 keep show "No new picker added". HELP>>> Thanks 

QB changed the role of 2 users (customers & prod only) to acct rec'bl and blank overnite. Big problem is writing orders today. Did this happen to anyone else?

Invoices processed through Bill.com 2/28/25 and 3/31/25. Invoices paid 5/9/25. My transactions were loaded from our bank, what would prevent me from matching them?

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Hello,I’ve recently discovered that several invoices are showing incorrect backorder quantities. It appears as though the sales orders aren’t linking properly with the invoices.For example, if an order shows 15 items and none are invoiced, the backorder quantity should reflect 15 - but instead, it’s showing zero. In other cases, older invoices that were previously correct are now displaying zero quantities in the entire “Ordered” column. I’ve already run the data file through File Doctor and performed the Repair/Rebuild process, but no errors were found. Do you have any idea what might be causing this? I would really appreciate your help, as I’m running out of options and this issue is significantly impacting our daily operations. Thank you!

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Running QB Enterprise 2018 on Server 2012. I cannot switch over to multi-user mode from the workstation and I am getting Error H202. I have tried the relevant help articles.  On the QB DB Server manager it says all is running fine, but on the QB Desktop File Doctor it says "QBDBMgrN not running on this computer." I have also tried the relevant help article for that one as well.  Anyone go through this recently?

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