QuickBooks Q&A

I got a payment from a client last night around 10:30pm. This morning at 7:30am, it hasn't cleared yet. I know Green Dot is not based in America but halfway across the world in Pakistan, India, or Bangledesh. So why does it take so long if its 10:30pm here but 11am over there, for example

There is unapplied cash bill payment in our P&L. The problem is the date of the bill is later than the payment date. but when I change the bill date to corresponds with the payment date, the unapplied cash bill payment is not yet eliminated

I am in the process of switching everything to a new computer.  I include attachments to all of my invoices to keep paper usage down and we have a lot of invoices as we are a general contractor. My QBDT (2024 version) does not automatically migrate the attachments, as Intuit knows.(Why it doesn’t migrate is beyond me except I know you want everybody to go online.) so with the guidance of an online QB support person we thought we figured out how to do it. Copy and paste the file folders within the “attach” folder in the company file. Now when I go into my new computer and look at the invoices it shows the red tic in the attachment tab but when I open it, there are no attachments.  What do I do now?  This is absurd. If I can’t do this and am audited I am screwed because this is my backup!!! 

Not sure why, but when I make an invoice before I even send it to the customer, it is automatically showing that the customer paid it.

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I need a box for customer to click to make the payment online.

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I have accidentally switched to the old experience and I hate it.  I've researched articles and asked two different people in the chat and I cannot get back to the new experience.  

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Before I get the canned response with the instructions on how to setup Scheduled Reports, just know I've done it all over the last few years. My latest try last week I setup a brand new computer, I didn't install a firewall, I totally disabled UAC, I did it all and the errors I found were the same. I even created a new DB from scratch and everything. Basically when it was time for the scheduled report to fire, the exe would silently fail and the time would increment 1 hour to try again. It repeats this ad nauseam.   I've called support about this multiple times over the years with NO solution, and they usually just blame me or my network environment for the issue. After I found my clues in the post below I called back again to show them my findings and they told me they have no direct line to the dev team and gave me a canned response.  This functionality has been broken for 3 years. 3 *YEARS*. This bug has survived at least 2 major version changes, 5 diff

I had a lot of journal entry credits that were created for one vendor account.  I would like to apply those journal entry credits to a bill on that same vendor account.  How do I do that, as I am not allowed to go through Set Credits with this procedure.

We are currently faced with a QuickBooks error that is causing a user to restart the program. The code on the unrecoverable error message is 1407043851 47688. From the QBwin.log file, the last entry is: senderrorapis.cpp (405) : MESSAGE: 24128: Wed Mar 30 12:04:49 LVL_ERROR--QuickBooks has experienced a problem and must be shut down, ErrorCode:1256530728. Any idea what this means and how we can resolve this? The generic troubleshooting pages were less than helpful in pinning down the specific issue to address.

I sent a quick link yesterday, was paid by CC, and the cash never showed up on my side. Any ideas?

Additionally, the workflow I am trying to turn off is unrelated to bill approvals but still i get this message.

Why the Payroll Summary Report doesn't match the 941 Forms?

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I add a tag to vehicle expenses so I can see in reports later, but the tags reporting and visibility is limited. Can you add this to a column or a filter list?

Good Morning, I am looking for guidance surrounding linked Bank Deposits and undeposited funds. I use a POS named Rain POS. They integrate with QBO, I am unable to change any of the mapping that they are sending into my books. When a sale is made here is the entry, this also creates a Sales Receipt in QBO. Undeposited Funds xx.xx   Merchandise Sales xx.xx   Sales Tax  xx.xx When the bank deposit uploads into the account automatically, the entries, by default, have an action of Transfer. I don't use this because I am not transferring between banking accounts. When I try to Match the only thing that pulls up are Invoices, which doesn't work. If I was to categorize the sale to Sales of Product Income that doesn't touch Undeposited Funds. I am stuck at what I need to do. Any help would be greatly appreciated.

can i change a scheduled payroll?

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6/4/2025 INTUIT PYMT SOLN-INTUITPMTS Completed -$343.00 6/4/2025 INTUIT PYMT SOLN-INTUITPMTS Completed -$293.00

I had two years of Categorized history that is missing and it seems to have affected my Undeposited Funds for more recent transactions that were pending bank deposits to match.

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How do I cancel quickbooks?