QuickBooks Q&A

My appointment is already scheduled, I just want to add two other colleagues to the call.

I am an accountant for an LLC. The owner made a contribution to a sep-ira. It is a personal retirement transaction to him only and not related to the employees of the company. Please I need assistance to record the entry in QuickBooks Online. Is it recorded as an expense? Thanks

Hopefully this gets figured out quick before I step away from the app completely

After doing the update yesterday I keep getting error message. "The procedure entry point_CxxFrameHandler4 could not be located"

If there is none currently, is it on the roadmap?

Good Morning,My situation: Company A:-  Version:  Enterprise Contractor 24.0-  Sits on a cloud RDP serviceCompany B and C:-  Version:  Enterprise Contractor 19.0-  Sits on a physical server on premise.Need:I need to be able to consolidate all three of these down to a physical PC for reference only.  We have closed out the latest fiscal year on each company but have moved our financials to our ERP system.  Quickbooks would only be used for historical reference on previous jobs and such.  My best goal would be to have all three companies, on the same version, sitting on a laptop or desktop that we log into when needed.  Help!

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Have wages in, but they keep pulling hourly so it doubles - hourly plus davis bacon wages

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need copy for accountant

I do not use Quickbooks and asks for a refund couple days after the auto subscription. It’s been way more than 7 business days.

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Amazon creates provisions which are initially added as expenses, and then they reverse these provisions later on.  I would like to issue a credit to my expenses, and tried creating a negative expense, however, when doing that, it tells me to enter an amount greater than zero. Is there any way around this?

I had an employee lose her w-2. How do I reprint her a new one?

I have a vehicle in assets for $36,892.00. I sold it for $11,000. How do I clear this out of the assets and record the $11,000

Where can I add a employee

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QB Pro Plus 2024. I made some edits last month to my invoice and estimate templates, and out of the blue QB changed the Outlook email template it opens to send those. This is what my normal invoice email template used to look like. It now looks like this:This new email template isn't terrible, but that one line below the balance is. "Please pay this invoice on time" sounds pretty rude - like an implication that my customer hasn't paid past invoices on time. But I can't figure out how to revert to the old style email template, or modify this one. If I'm sending an individual invoice, I can take extra time to remove that line, but not when I'm sending a batch of invoices. Can someone tell me how to revert to the old template or modify this new one?

How do I search for previous entered invoices when the search function is missing?

I imported data from QB desktop to QB advanced online. I am having problems trying to figure out how to fix unapplied payments, even after searching for answers. Since we pay our bills as soon as we get them, I have been avoiding using bills. There are some cases where I would debit the expense and credit accounts payable for some vendors. When making the payment the cash account would get credited and the debit would be to the corresponding payable account. Evidently this causes problems. From my searches it seems like I need to create a bill, what concerning me is if the expense account will be charged twice, once when I made the original entry to accounts payable and again when I create the bill. Or do I expense the unapplied cash payment account. 

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We filed our 1099-NEC forms on 01/26/2026 and the status was "Accepted." On 01/30/2026 I corrected one 1099-NEC for a vendor that informed me that their tax status changed in 2025 and no longer should receive a 1099-NEC. Per the instructions, the correction was made via the same original submission method, which was through QuickBooks Online. I corrected the 1099-NEC with a zero amount and resubmitted. The corrected form's status has been sitting as "Submitted" for over 6 weeks now. I can view the corrected form, have shared the corrected version with our vendor, but should it take this long for the IRS to accept the correction? I haven't had much luck when questioning this via Chat with an Agent. Appreciate any advance support or suggestions. 

When attempting to reconcile a credit card there are several payments made from a sub-account that are showing at 0. I’ve checked the checking account register for the sub accounts & can find the payments made to the credit card (has not been reconciled yet) but it is recording a zero payment on the credit card level. 

I switched my client to QBO payroll for the 1/30/26 payroll.  I entered everything for the previous payrolls that were run on 1/2 and 1/16. I marked that these payments had already been made.  Regardless, Quickbooks withdrew from the bank account an amount equivalent to the prior periods Federal and State withholding.  That amount was then sent to the taxing agencies.  The payments from Quickbooks were netted together for the 1/2 and 1/16 payroll and was made on 2/17/26. I called Quickbooks support and after an hour and 45 minutes the best answer was to call the taxing agencies.Here is the problem, Quickbooks does not show that the original payments were made so the Federal 941 and 943 are going to be wrong as well as the State withholding reports.  Do I wait until the quarterlies are filed and then file an amendment?  Can I file that thorugh QBO?What are my best options?  Thanks in advance.