QuickBooks Q&A

I entered a journal entry onto Quickbooks (entry number "AJE11") and put the amount of 30,300 as a credit into account 478, which is listed as "other income." When I open the P&L and double click on that account number, AJE11 does not show up. I've made sure that the dates are all accurate and I've already tried restarting my computer. I'm using Quickbooks Premier - Accountant Edition 2020.  I'd appreciate any help. Thank you.   

1781

5 months ago

warmpools

Banking

Square to QBO account mapping issue

Square-to-QBO integration is mostly working fine. items and categories are mapping as expected. however, Sqaure fees come in as 'Sqaure Fees' and do not map/update to the G/L account assigned in Apps > Square > Settings > Advanced. i note that in that settings area, the SQUARE NAME = 'Square merchant fees' and not the imported 'Square Fees'. maybe that mismatch is causing the fail? i am unable to edit the SQUARE NAME field. anybody have Square fees mapping to a specified G/L account? how'd you do it? thanks.

why am I missing 2 months of my accounts

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342

5 months ago

Muhammad Irfan

Employees and payroll

Stuck on "Reviewing Information" for Direct Deposit Activation - Server Error

The Issue: I am trying to activate Direct Deposit for a client using the Manual (Test Deposit) method. The two test deposits have already appeared in the client’s bank account, but I cannot enter them because the software is stuck.Details:Current Status: For the last 3+ days, the "Activate Direct Deposit" screen has been stuck on: "We're still reviewing your information... typically takes 2 business days."Error Message: I previously encountered a message stating: "The server could not send the request to the Primary Admin."Question: How can I force a refresh of the activation status to enter my test deposit amounts? Is this an identity sync issue between the QBD file and the Primary Admin’s Intuit Account, and how do I "re-link" them to bypass this screen?

I get error when adding a second email address to customer info.

Can I add a second email address to customer information?

I have one account being left out of a sweep of accounts when pulling from one institution. One Mastercard account is not picking up no matter how many times I connect.

I am using the self employed online version

I can't look up customer invoices, by name, that have already been paid. I'm trying to search 1 customer for all paid invoices last year. Please assist.

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5 months ago

calinfonet

Taxes

How do I enter contractor payments for the closed period to file I-1099?

I have missed entering contractor payment for 2025.I need to enter them retroactively so that I can file I-1099 with IRS and send a copy to the contractor.I use ther "Write Check" feature, but it does not allow enter date in the past.How do I enter contractor payments for the closed period?

Can I add my accountant with the simple start plan?

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931

5 months ago

dr.lindabartlettNew Member

Banking

Are there ways to get transactions to download instead of stay Pending for the last 3 weeks??

How to stop transactions get stuck in 'Pending' for 3 weeks

How to set up a proadvisor profile

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How do I go about changing my return address when I send out invoices?  When I originally set up about 10 years ago, I entered my personal email as my return address. I would now like to change it, but have been unable to find help in the help area or from Quickbooks staff. Can anyone guide me through the change?

I am using Quickbooks Self Employed, where can I enter my EIN number? I do not see an option in settings for Account and Settings - Company. Thank you!

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Our old account for Quickbooks Pro 2016 has been activated some how and my online account won't let me log in. Need help in getting this fixed ASAP for it's tax time. 

Tax Line Mapping for owner's draw

I have a sole proprietorship and I have setup a new Owner's Equity account for owner draws.What should I choose for a Tax Line Mapping?

Does anyone have any recommendations for when Quickbooks says it is linked to a bank account but it does not pull in any of the transactions?

I tried deleting the bank account and relinking the bank account. I get a green check marl that the link is set up but it will not download any of the transactions.

My bank account has settings for a ACH fraudulent transactions. On business working days, I need to go online the banking website before cut off time (3pm) and approve ACH transactions that will happen on that day. If I dont do the transaction that I press to be paid in QB online, will be denied. I completely forgot to go in the bank in this specific time to approve the transaction that I had for that day. It was 4 payments made by QB online. Since that, I haven't been able any more to use my bank in QB to make payments. It says "Bank Invalid".I've try to remove and add again the bank, I have tried to change the credentials. I've tried to talk to an expert, even to request a call back but has been a month that this problem is happening and is really really annoy. I've forgot to approved the transaction is the bank website for 3 opportunities. the first 2 Time, I was able to talk to an expert by the chat. They escalated my problem for other person and my problem was resolved a

How can I get back an estimate I accidentally deleted ?

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I have used Quickbooks Self-Employed for 8 years and have it linked to my Etsy shop. All transactions were automatically synced. Suddenly this isn't working. Suggestions?

On Feb 9, 2026, all Etsy transactions stopped syncing to Quickbooks. I chatted with several customer service reps today and nobody had a real answer for me. Is there a work around? How can I get all of my Etsy transaction information integrated without having to do it manually? I pay for this service so I don't have to do it all manually.

I am a bit confused as my bank transactions Jan & Feb 2025 have not synced And do not show up in qb. I have tried hitting the syncing button, no luck. Ideas?

My account was set up to sync automatically and did so fine 2023-2024. And has also from March 2025 through today. Only January and February 2025 are missing. And I certainly made transactions in those months. I do not reconcile my QuickBooks periodically through the year as I should. I am doing them now for all of 2025 at once.

If the QB Milage deduction for 2025 says $9418.68, but when I review to send to TT it says that my milage deduction is $2453 - why won't it transfer the correct amount?

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I am trying to get payroll on my subscription I had done it through Apple tho and I canceled my subscription but I still can’t get the payroll

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