QuickBooks Q&A

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We filed our 1099-NEC forms on 01/26/2026 and the status was "Accepted." On 01/30/2026 I corrected one 1099-NEC for a vendor that informed me that their tax status changed in 2025 and no longer should receive a 1099-NEC. Per the instructions, the correction was made via the same original submission method, which was through QuickBooks Online. I corrected the 1099-NEC with a zero amount and resubmitted. The corrected form's status has been sitting as "Submitted" for over 6 weeks now. I can view the corrected form, have shared the corrected version with our vendor, but should it take this long for the IRS to accept the correction? I haven't had much luck when questioning this via Chat with an Agent. Appreciate any advance support or suggestions. 

When attempting to reconcile a credit card there are several payments made from a sub-account that are showing at 0. I’ve checked the checking account register for the sub accounts & can find the payments made to the credit card (has not been reconciled yet) but it is recording a zero payment on the credit card level. 

I switched my client to QBO payroll for the 1/30/26 payroll.  I entered everything for the previous payrolls that were run on 1/2 and 1/16. I marked that these payments had already been made.  Regardless, Quickbooks withdrew from the bank account an amount equivalent to the prior periods Federal and State withholding.  That amount was then sent to the taxing agencies.  The payments from Quickbooks were netted together for the 1/2 and 1/16 payroll and was made on 2/17/26. I called Quickbooks support and after an hour and 45 minutes the best answer was to call the taxing agencies.Here is the problem, Quickbooks does not show that the original payments were made so the Federal 941 and 943 are going to be wrong as well as the State withholding reports.  Do I wait until the quarterlies are filed and then file an amendment?  Can I file that thorugh QBO?What are my best options?  Thanks in advance.  

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I'm using QBSE online and this is a new visa account that I started in July 2025 but December 2025 is the only month that showed up.

I entered a journal entry onto Quickbooks (entry number "AJE11") and put the amount of 30,300 as a credit into account 478, which is listed as "other income." When I open the P&L and double click on that account number, AJE11 does not show up. I've made sure that the dates are all accurate and I've already tried restarting my computer. I'm using Quickbooks Premier - Accountant Edition 2020.  I'd appreciate any help. Thank you.   

Square-to-QBO integration is mostly working fine. items and categories are mapping as expected. however, Sqaure fees come in as 'Sqaure Fees' and do not map/update to the G/L account assigned in Apps > Square > Settings > Advanced. i note that in that settings area, the SQUARE NAME = 'Square merchant fees' and not the imported 'Square Fees'. maybe that mismatch is causing the fail? i am unable to edit the SQUARE NAME field. anybody have Square fees mapping to a specified G/L account? how'd you do it? thanks.

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The Issue: I am trying to activate Direct Deposit for a client using the Manual (Test Deposit) method. The two test deposits have already appeared in the client’s bank account, but I cannot enter them because the software is stuck.Details:Current Status: For the last 3+ days, the "Activate Direct Deposit" screen has been stuck on: "We're still reviewing your information... typically takes 2 business days."Error Message: I previously encountered a message stating: "The server could not send the request to the Primary Admin."Question: How can I force a refresh of the activation status to enter my test deposit amounts? Is this an identity sync issue between the QBD file and the Primary Admin’s Intuit Account, and how do I "re-link" them to bypass this screen?

Can I add a second email address to customer information?

I am using the self employed online version

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I have missed entering contractor payment for 2025.I need to enter them retroactively so that I can file I-1099 with IRS and send a copy to the contractor.I use ther "Write Check" feature, but it does not allow enter date in the past.How do I enter contractor payments for the closed period?

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How to stop transactions get stuck in 'Pending' for 3 weeks

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How do I go about changing my return address when I send out invoices?  When I originally set up about 10 years ago, I entered my personal email as my return address. I would now like to change it, but have been unable to find help in the help area or from Quickbooks staff. Can anyone guide me through the change?

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Our old account for Quickbooks Pro 2016 has been activated some how and my online account won't let me log in. Need help in getting this fixed ASAP for it's tax time. 

I have a sole proprietorship and I have setup a new Owner's Equity account for owner draws.What should I choose for a Tax Line Mapping?

I tried deleting the bank account and relinking the bank account. I get a green check marl that the link is set up but it will not download any of the transactions.

My bank account has settings for a ACH fraudulent transactions. On business working days, I need to go online the banking website before cut off time (3pm) and approve ACH transactions that will happen on that day. If I dont do the transaction that I press to be paid in QB online, will be denied. I completely forgot to go in the bank in this specific time to approve the transaction that I had for that day. It was 4 payments made by QB online. Since that, I haven't been able any more to use my bank in QB to make payments. It says "Bank Invalid".I've try to remove and add again the bank, I have tried to change the credentials. I've tried to talk to an expert, even to request a call back but has been a month that this problem is happening and is really really annoy. I've forgot to approved the transaction is the bank website for 3 opportunities. the first 2 Time, I was able to talk to an expert by the chat. They escalated my problem for other person and my problem was resolved a