QuickBooks Q&A

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I am so fed up with the issue of uploading bank transactions from Capitec Business to QuickBooks...has been going on since  at least February with no fix in sight....each blaming the other....we as the consumers are left with this frustrating situation with no offer of compensation or reduced rate as we are not getting the service we signed up for...it's a disgrace 

keep getting an error when trying to create a credit note

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which hours can we chat?

my QuickBooks subscription has expired, i need to reactivate for only one month instead of 12 months. how do i reactivate.

Need help to downgrade

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we need to see all the transactions our company makes with individual suppliers, how do we do this?

Hi all,  I load all my bank transactions in via the automated upload function and my accountants do the allocations directly from bank. However, I make the effort to scan all my invoice slips and load them into QB. However, very few of them match. How do I best go about getting this right? Hoping for some advise for someone who has gotten this to work well. DO you first need to work through them and put more data in or are there advanced search methods under expenses where you can match to a range of slips? Its not so intuitive and I cannot find good resources on this although It must be a massively common issue? Help!

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The added recon report with incorrect end balance means I can't reconcile further. What to do with this added recon report? Book keeper did the recons (last date is 2 yrs back, & I'm trying to update)

The added recon report with incorrect end balance means I can't reconcile further. What to do with this added recon report? Book keeper did the recons (last date is 2 yrs back, & I'm trying to update)

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We have an invoice from our importer & there is import VAT of R 300,000.  This needs to be claimed back on our VAT return under Block 15A and should be allocated to the VAT control account.  We have tried everything possible and are currently using and out of scope tax rate but the balance is not allocated to the VAT control account on our trial balance but rather to a separate account we have called Import VAT.  How do we set up a correct code so the VAT is mapped to the VAT control account and allocated to block 15A on the VAT calculation Report. 

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Every time I'm done with a payment, and click on Save and close, it opens to a new invoice. I've never had QuickBooks do that, never changed settings to have it done like that. I want to switch it off.

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The bank balance is incorrect on TB, and transactions are duplicated for the Month. But looking at the categorised, all is complete and NOT duplicated.