QuickBooks Q&A

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I need to cash out 10 hours annually leave for an employee. Can anyone help on how to do this please?

How can I unreconcile a few previous periods in QuickBooks Online (Australia)? I’ve identified reconciliation errors that aren’t easy to fix with journals or individual edits, so I need to fully undo and redo the entire reconciliations for a few periods to ensure the balances are accurate. I am currently the primary admin, however I cannot see the option to undo reconciliation, I have also asked my accountant and he cannot seem to see the unreconcile option

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Not item code searches

I am not able to access ProAdvisor Training page. How do I do that?

fix error 185

Or is it only we are allowed access to the website one at a time?

Is there a way to change this if I cannot stop it from happening

My ABN is correct in the GST tab, and shows up as correct whilst I am drafting an invoice. However on any preview or saved invoice it changes to one of my customers ABN.

Something unexpected happened... We're very sorry, but something has gone wrong. The details of this problem have been logged and we will be investigating to find out what caused it. If this issue persists, please contact us so we can help.

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Downgrade versions

The new company file will be used in managing the finances of our SMSF

I am trying to lodge a payrun and it came up with the error message SBR.GEN.AUTH.006. This is still happening after I have spoken to a RAM person and have added QuickBooks ABN and Software ID on the ATO. Any advice would be greatly appreciated. TIA.

Not able to Downgrade- I am the only user of QB; everytime i am trying to downgrade to classic plan- it is asking me to login as promary used or QB- I am the only user- What a joke & scam

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add a bank account with a link?

QBO says there is a "better connection" for all my main bank accounts and they need to be fixed. When I click the link to fix them, it jumps to another screen that says, "Updating an expiring connection," and has a button to "Reconnect now." The button does absolutely nothing. There is no feedback, no action taken, nothing. I pay for this service, I need it to work.

Sometimes a customer of mine will have a few invoices to pay and then they pay me the total amount in 1 bank transfer, I want to be able to link that bank transaction to my invoices but because the amount doesn't match the invoice amount it doesn't seem to want to link. Is there a way to link that transaction with my invoice or a way to mark it as paid without it making my reconciliation have issues. In the past I've marked things as paid and then my reconciliation gets messed up because it will double the invoice amount etc.

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