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QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
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7210 Topics

After logging in , I just get a window saying we're fetching your data but it just keeps spinning

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5 years ago

Q

queenslandpest-l

Manage customers and Income

My invoices have started going out as paid when they’re not . I don’t know what I’ve done or how to stop them being automatically sent as paid Thanks Peter

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How do I"turn on" gst? The company has been running for 9 months and has recently registered, I need to backdate it.

Is it as simple as changing the default tax code from out of scope to gst exclusive? Or will I need to start a new company file? Not sure if relevant, but company is a non profit charity.

Manage customers and Income

My tax invoice which has many lines of description prints the first page of the invoice with no description

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Can someone please tell me how I can see what was reported to the ATO for STP last financial year? The amount reported does not match BAS. Thanks in advance Sharon

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Manage customers and Income

Is there a feature to round invoices to whole dollar amounts automatically

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Manage customers and Income

Why can I not send invoice reminders from the Android app, but apparently you can from the Apple version?

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URL which forces user to a certain realm

I am writing an app which will import Customers for all realms that a user has allowed. I want to be able to display a link in my app which will link to the contact within the user's QB account. The problem is, the ID on the Customer object is unique only within the realm, it's not universally unique. So, if I were to link to https://app.sandbox.qbo.intuit.com/app/customerdetail?nameId=67 , the user could be logged in to the wrong realm, so they would see the Customer corresponding to the correct Id but on the wrong realm. Is there a way to link and make sure the user will be on the correct realm?

I have this app on my phone can I install and open with all my information and data on my laptop?

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Manage customers and Income

Why after typing an invoice for 3 hour and I send it and it says something is wrong and the invoice disappears?

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Manage customers and Income

How to mark a part payment?

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Manage customers and Income

How can I change the field name on a Tax Receipt template from "Balance Due" to "Total Paid"?

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EOFY and Reconciliation

Is QB having issue as the itemize items from banking not showing in QB but balance is? Please Help. Thank you.

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Can I set up 2 businesses under the same ABN? Is this possible with the QuickBooks Online Essentials plan? Thanks for your time.

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Banking won’t consolidate

How the ***** do you get any help?

EOFY and Reconciliation

What do I do next if I have reconciled and my accounts still don't balance even though all transactions match my bank statements? I have run a discrepancy report

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Manage customers and Income

Need to manually enter 2 invoices

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EOFY and Reconciliation

I how do I delete last months reconciliation so I can redo it ? I entered the wrong end balance which means I cant do this months.

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Manage customers and Income

Is the add photo option in your expenses working for you? I can add a photo, it looks like it is there until you open it then it brings up a corrupt file message.

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Hi community need help to set the date to dd/mm/yyyy, currently in mm/dd/yyyy and it's interfering with the data importing eg April 10th 2021 shows up in qb as 4th of October.... how do I change this back to dd/mm/yyyy format... grateful for help!!

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EOFY and Reconciliation

Anyone else having ongoing bank reconciliations issues? Have spent hours contacting qb. It’s been weeks, With no resolve.

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I have to generate separate financial reports from three separate bank accounts for the same company. is this possible with the basic QB online?

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GPS tracking turned off for Android and iPhone

I have 8 employees and have used TSheets/Quickbooks Time for 7 years. The GPS has stopped working suddenly on everyone's devices. I was on the phone to Quickbooks Time support and it took them three hours to tell me that it was a GPS issue in our location and they had no idea why it wasn't tracking and could not understand what the app even tracked... I had to explain what the dots and blue line meant.  I used another GPS tracking app and it works perfectly so no GPS issues locally. I have done the recommended troubleshooting. Is anyone else having the same problem since the last app update? 

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