QuickBooks Q&A

No text available

No text available

When I go to the Tax Summary it shows up as zero??

No text available

No text available

No text available

No text available

This has only recently happened as I was able to include and exclude Inactive Customers as necessary in the past. How can I make it the same as previously?

{REMOVED} 

No text available

No text available

Welcome to the Australian QuickBooks Community! You've joined a community of people who are running their businesses and serving their clients with the help of our tools.    Ready to explore QuickBooks Online with your community?   Set Up Your Community Profile Let's get you ready to talk to real people, ask questions, get ideas, and improve your QuickBooks skills to make your business finances better.   Make sure you’ve signed in to the Community using the Sign In button at the top right-hand corner. Use your QuickBooks Online sign in information to get in.  Once signed in, find your profile via the people icon dropdown menu in the top right-hand corner.   My Settings   Use the My Settings screen to explore and set your profile preferences and update your personal details. Click Edit to start updating your profile.   Personal > Username Choose a User name that is important to you. It could be your legal name, business name, or a name you k

No text available

Some customers may have received emails prompting you to 'Update your credentials' for Westpac, St George, BankSA or Bank of Melbourne connections. This email is sent to Primary Admins of accounts with Westpac group banks attached and is caused by some current outages.   INV-123967: Unable to connect Westpac bank accounts with QuickBooks, getting an error 102/103 INV-123969: Unable to connect St. George Bank bank accounts with QuickBooks, getting an error 105 INV-123970: Unable to connect BankSA bank accounts with QuickBooks, getting an error 105 INV-123971: Unable to connect Bank of Melbourne bank accounts with QuickBooks, getting an error 105   Westpac and its subsidiaries have Direct Feeds available for Personal and Business banking accounts (excluding foreign currency accounts), we suggest that customer upgrade to Direct feeds if possible:    For those unable to upgrade to

No text available

No text available

No text available

No text available

Is there any problem with the transactions ? I cant see the transactions (neither old or new). The top panel shows the balance & tx for review but I cant see any Tx below Once I navigate to Transactions> Bank Transactions - The top panel shows the balance and tx pending for reconciliation but the bottom panel disappears after 1 second.

No text available

No text available

A client has an employee with only one name - not a first name and surname, just one name.  When they used self-onboarding they did enter first name and surname (different) but their bank has advised that they need payslips in the legal name which is just one name (currently entered as first name).  We have tried editing the employee record but receive an error message advising that both First Name and Surname must be completed.  Does anyone have experience with this situation and can advise what is our best option?

My customer regularly has problems with Amex card payment getting rejected

Accountant has already wrote it off as not being a option of it being paid do I void it?

No text available