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QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
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7126 Topics

Manage suppliers and expenses

Do you need to keep old software disks for quick books as it is all done buy the cloud now ?

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R

6 years ago

C

cynthia9

GTS and BAS

If I am using Quickbooks Online - Simpler GST. why do i see more GST options than GST and FRE when i list them for selection?

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How do I edit the information on pay slips

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When I go into GST too prepard BAs it is not coming up with the last financial year?

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How do we set up annual wage in QB?

there is no option on annual payment period in QB

Do I need to create a new employment record or do I adjust the existing record for returning employee now on casual basis but was permanent before?

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Manage customers and Income

Why after 9 months the QBO team cant resolve the logon issue with HSBC QBO seems to have resolved a HSBC logons in US and UK using the customer secure key

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Is anyone else having this problem?Hi I am having trouble accessing my STP via the Employees menu asking me to log in and when i use my quickbooks login it doesnt work

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Manage customers and Income

Can I mark an invoice as open (sent) when I print and mail as some clients don’t have email?

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previous bank transactions not downloaded

One complete month of transactions did not download, this is back in the month of January, I cant import them as the statements are only in PDF form and I cant seem to change them to a compatible format. Will i have to enter every transaction as a journal entry?

Manage customers and Income

I have a custom form which is listed as a master form which I cannot delete, I do not want this form how can I delete it ?

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Manage customers and Income

I no longer get advised when an invoice is paid into my bank account, which I used to get. Can anyone direct me to how I may set this up?

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How do I delete all accrued leave for a employee. Leave template set up incorrectly, employee is casual.

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Cannot update my subscription

I receive this notification upon login:Your QuickBooks Essentials plan was canceled because we were unable to process your payment. Want to keep your pricing and reactivate your plan? Resubscribe by 11/5/2019 I click the link to resubscribe and i'm prompted to a blank white screen. I've spent 3+ hours speaking to support  throughout the week trying to get it figured out. Zero results. I was never allowed to speak with anyone beyond the initial customer service agent. I was told multiple times an investigation is underway and as soon as it's resolved I'll be contacted.  Haven't heard a peep. This problem has absolutely stumped the customer support agents to the point where they literally have nothing to say except "Sorry".  I know in my gut that the only fix is to start an entirely new account. Trouble is I have invoices out and a majority of my income is paid electronically through Quickbooks.WTF! I simply want to resubscribe! That's it

How do I categorise transfers from my transaction account into my GST account please? It won't let me add a GST out of scope code to the line item.

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What does this error message mean?Unexpected token < in JSON at position 0.It comes up when I try to access a liability account history and now can't access it..?

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Why is my petty cash balance wrong. doesnt match petty cash quick report.

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Is there a report that summarises all your direct debits? It would include type, frequency, amount etc.

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Main and Supplementary Credit Card Holders

Hi community, A quick question, Currently I have 1 American Express account with 1 supplementary card holder    , ie 2 cards, 2 separate logins. Currently I have the main account connected to QBO,  and it downloads transactions on both cards. If I was to login with secondary account (supplementary card) will I only download the transactions on the supplementary card? Don’t want to trial, unless it works, so I don’t damage my books. 

How do you import employee timesheets from Tsheets into the payrun/Keypay? I have no issues syncing and approvinghours to Quickbooks (hours show up in projects).Thanks

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Manage customers and Income