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QuickBooks Q&A

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7128 Topics

Manage suppliers and expenses

Unable to enter an expense. The selected Category disappears when moving to the next row in the expense window. Is this a known bug and what is the fix?

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J

7 years ago

P

pete9

Manage customers and Income

Hi. I get the Error ."Numbers of source Raster bands and source color space components do not match". When uploading logo again. It wasnt showing on invoices.

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EOFY and Reconciliation

Credit Card Reconciliation

I have a new credit card and have just tried to reconcile it. The starting balance was $0 and closing balance was $8000. I checked off all transactions and they are all good however at the end it has doubled the amount to $16,000 (when I assumed it would be $8000) and I don't why it has done this. Are you able to help?

Manage customers and Income

Hello.Is it possible to customize sales dashboard in the QB online?Thanks!

No text available

EOFY and Reconciliation

Why wont reconcilation section open on one of our bank accounts?

No text available

A

Manage customers and Income

Double charged for months. is there an email address to complain?

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Manage suppliers and expenses

Is it possible to configure QuickBooks so that emails that are sent appear to come from a different domain e.g. @companyabc.com rather than the Quickbook domain?

No text available

Why can't i get into my employees account

No text available

Data Migration from MYOB Acccountright 2018.3

Hello, We are a small trader currently using MYOB Accountright and looking to migrate to Quickbooks. A key criteria before we migrate is the following: 1. Do you have the equivalent "MYOB Job" functionality in Quickbooks.   This functionality allows us to track all of our income and expenditure based for individual customers based on the different jobs that we do for them. Does this exist in Quickbooks.2. If this does exist - how is it done ?3. MOST IMPORTANTLY - If we migrate our data.. this will be done with 2 years of history. How will you import and link the jobs we have in MYOB when migrating our data? Thank you

A

How do I remove a leave request after it was approved. It is appearing as a warning because there is a request for hours dated after the current payrun?

The reason why the leave was not used for the payrun was due to the incorrect hours requested so the annual leave was processed in the payrun instead.

How do clients process payroll on their mobile phones?

No text available

Manage customers and Income

Hi, I am wanting to see all the emails sent to a particular customer especially statements. How do I do this?

No text available

Manage customers and Income

Hi, can I setup the quote page to display only the description and total price on a quote? I want to keep all the various items and quantities hidden if possible

No text available

Manage customers and Income

Customer and supplier tabs will not open?

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Manage customers and Income

What is the easiest way to look through multiple customer invoices ?

No text available

I have QuickBooks Self-Employed. What is the email address for the Support team?

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The chart of accounts type and detail type do not report sub headings or sub-totals in the balance sheet - why?

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Manage customers and Income

In the past I have received invoice payments into my home-loan account. Quickbooks won't let me match these transactions. How should I set up this account for it to work?

No text available

Can someone help me to identify the list of suppliers included in the category purchases? i just want a breakdown to see how the expense is calculated?

No text available

Manage suppliers and expenses

How to remove a billable expense charge in QuickBooks Online

To remove a billable expense charge: Go to Bookkeeping, select Transactions, then select All Sales (Take me there). Select Unbilled Activity. Select the name of the customer the charge was marked billable to. In the Transaction List, select the billable expense charge you need to correct. Select Expense (or Cheque) at the top. This redirects users to the specific transaction marked as billable. Find the items you marked as billable. Uncheck the box in the Billable column. Note: For billable cheques, you need to select the Cheque link at the top to open the transaction. Select Save and close.

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