QuickBooks Q&A

Once the sign-in to the books is completed, Outlook is fine.  But if I have the login box up and I haven't entered the password yet, I am unable to send an unrelated, unconnected email using Outlook 365.  Outlook crashes.  It seems that this was a known issue in a previous version in the US, but I am denied access when I try to follow this link: https://quickbooks.intuit.com/learn-support/en-us/other-questions/qb-desktop-pro-2021-known-issue-with-office-365-causing-crash/00/803989 

Pretty much what the title says. I created my client's company file in Desktop Premier Accountant 2024 and did the setup, chart of accounts and some beginning entries to properly bring in the trial balance from their old accounting system. Will they be able to open the file in Desktop Premier 2024? 

Quick  books not working

We can not invoice today because taxes not working.  We have been using for 3 weeks with no problems so I do not understand what has changed.  Has there been an update?

The drop down tax menu is gone from my new invoice.  How do I get it back?

Help please

Am I able to open my client's Desktop Premier 2024 file in my Desktop Premier Accountant 2024, work on it, then send it back to them to open and continue working in Desktop Premier? I'd like to avoid going the Accountant's Copy way if possible, so if it can be done this way, please let me know. Thanks!

Employee directory report shows renamed employees properly, but nothing to do with time entries does.

I issued a cheque to a supplier in January 2024.  As of today June 17, 2024 it was not cleared yet. How should I reverse this? thank you.

How do I add a preferred delivery method to the pre-existing list?  We have a number of customer that want to pay in person.

No text available

No text available

No text available

T2042 postal code not updating

Before when entering an expense all my accounts would comeUp to select from now only a few do

my client has a mac, i have a pc. he used the codes from intuit but still cannot access the file

when I go to run the current payroll random employees show an amber alert - that information is missing - I cannot find any information that is missing

No text available

Janvier jusqu'à mai

Sample, the USD invoice is still showing our CAD bank details. We need the USD invoice to show the USD bank details too.

No text available

what is limit on chart of accounts

Just isn’t there. Only allows to pick between zero or exempt. It is even deleting the hat tax code that I had put in on the computer if I try to edit it on the app.

I’m on the Quickbooks Easy Start plan. I can access my account online through a browser and I use the mobile app on my ipad and iphone. My problem is that the mobile app on both devices is randomly not syncing and showing me all my data. For example random customers disappear off the mobile app but they are still there if I sign in on my browser. When I try to add expenses on the mobile app on my ipad the “type of expense” field only lists a couple of categories, missing a bunch that I’ve added (even missing the Fuel expense which was a category automatically in the list by Quickbooks) but if I switch to the mobile app on my iphone all the expense fields are there. Working in the field I went to invoice a customer I’d previously worked for. Their information didn’t show up on my iphone so I added them again. Once I signed in online in my brower now they’re in my account twice. The online information is always correct but the data available through the mobile app on either my phone or i

Filed monthly tax report before I inputed all payroll. When I try to delete transaction I get error code.