QuickBooks Q&A

I've seen several articles that suggest that I need to condense my customer file. That's fair, as I have never done that and it may be the root cause of it taking forever to load. But when I click on File > Utilities there is no menu option for Condense, unlike the explanations I read everywhere. Is there another way to condense the file? Or is there something else I should try? It takes nearly 10 minutes to start now.

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Issue: Discrepancy Between PST Report and Bank Statement (May 2025) I’m reconciling my May 2025 transactions for AROKA Contracting Ltd. and noticed a discrepancy between my bank statement and my PST Detail Report (cash basis) from my accounting software. According to my RBC bank statement, I received $2,970.00 in total e-Transfers in May from four clients. However, the PST Detail Report for the same period only shows $2,836.22 in total deposits (net + PST), resulting in a difference of $133.78. Here’s a breakdown of one example: May 28: Bank shows $2,500.00 received. PST Report shows a net of $2,252.25 + $135.14 PST = $2,387.39. Difference = $112.61. This pattern repeats for other entries too. The discrepancies are not consistent percentages or round amounts, so I’m unsure if: The accounting software is excluding parts of the deposits (e.g., tips, fees, non-taxable items). The PST code wasn’t applied correctly or partially applied. There are rounding or fee issues. I’m on a cash basis

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how would i add a contract value to a project

In the credit card bank feed, wrong date format shown. So when i am trying to categorize by change the date it shows the error" An unexpected error occurred while accepting your downloaded transaction"

I am just getting a round, green circle

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QuickBooks shut my payments off for no reason

How can you enter that info if the link has expired or it is a new set up?

I'm trying to setup emailing the paystubs to my employees instead of printing paper copies for more confidentiality. I've read and followed instructions on how to do it - but for some reason, it is emailing from an old email, not the current HR email. It also doesn't send the email right away, sometimes it will email the pay stubs 3 or 4 days later to random employes, and not everyone... Not helpful. How do I update the sending email address and make sure it sends out to all employees exactly on pay day? Any suggestions?

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Previously, we had to manually update every day and authorize, so we moved to Servus. Servus now has 2FA and Updates do not work. We do not want to go back to daily manual updates and authorizations so that our bookkeeper and accountant can do their work.

Sometimes a payment is in the process of delivery, but it is still added for no reason to the current invoice

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I have the wrong end date

Didn't receive a letter with verification link

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