QuickBooks Q&A (UK)

Hello, I'm a long-term QB user upgrading a new client to QBO.  Thewy are currently running QB 2010 and I need to figure out how to get the QB 2010 data into QBO.  My understanding is I need to go via QB Desktop but a trial version doesn't seem to be available in the UK.  Suggestions very welcome! 

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I would have just asked on chat or call back but they never seem to be working lately, I've noticed the last month or so that the figure given by my dashboard / home page on the Profit & Loss widget is less than the amount shown on the actual profit & loss report itself. It used to always align. Is this a known error that will be fixed at some point?

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Also, when sending the invoice just close as the app doesn’t send it

Creating an invoice in the usual way, however click “send emails” app crashes, therefore invoices going undelivered.

I'm completing a VAT return for a client (has been registered a few years so this is nothing new). They are using the standard (accruals) VAT scheme. Everything is done, the VAT return generates with the correct info but when I run the "transaction detail by VAT code" report it says "your selection doesn't have any info" and displays a blank report. The quarter dates are correct and previous quarters it has always rendered and displayed correctly. Can anyone suggest what I can do see this information please?  It is quite an important part of the VAT return verification and records and a blank form is not helpful when there appears to be no other way to access this information.Thank you

Add image to invoice

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our 10 churches currently report separately. they are going to become part of a multi-site church and so future accounts will be produced at the top level. if all of the individual churches use QB will it be possible to combine the 10 sets of accounts into one?

Bank account is linked but balance is not showing in app

Is there a relativley simple way to update our Quickbooks Pro 2015 to Quickbooks 2021 

I have been using QuickBooks for a while and have never had any issues with payroll, FPS, or EPS submissions.Suddenly, FPS keeps failing and gives me 3 messages:Your electronic filing was rejected by HMRC. Please go to payroll settings and make sure your HMRC credentials are set correctly.The filing period for this form isn't over yet. If you still need to run your final payroll for this tax period, then this form may have incomplete information. You have already filed this form electronically for the selected period. If you have changed any information since you originally filed, you may need to file an amendment manually. This is my first FPS this tax year, and I have not previously submitted it.I have also triple-checked the HMRC credentials (even updated the password) and disconnected and reconnected MTD. There are no changes in employees or anything else I can think of causing the issue.Please advise. I really don't wish to have a late submission.Thank you

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I've recently taken over finance and payroll for a small charity. They are using QuickBooks payroll to pay salaried staff and hourly paid employees. However on each monthly payroll they've been using a spreadsheet to manually override what is being paid. This is because they've based salaries to be paid on 52.18 weeks. QuickBooks is using 52 weeks so the salary amounts and hourly rates don't match and are overridden every month. Is there a way to change the 52 to 52.18 weeks in QuickBooks? I've searched everywhere online and can't find the answer to my question.