QuickBooks Q&amp;A (UK)

asked in Account Management

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maxbattista198

Has anyone experienced when your account says it's active and you have paid for your monthly billing but QB still says it my have been cancelled or inactive?

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71

Is it possible to delete outdated cost/rate information from the invoice description drop-down box in QBSE - any idea how I can do this?

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61

how do i add a company credit card to quickbooks to still see what i'm spending

I now have a company credit card which i will make all expensive out of, how can i add it to quickbooks as well as the bank which all my invoices are paid into?

71

B

bfgs2009

on the accountant page I can1t find the email address bar yo add my new accountants email address?

the "add new accountant" page does not show an address bar to add the email address?

91

How can I upgrade my QuickBooks self-employed to the new soul trader?

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61

Will essential subscription allow me to setup re occurring invoices which automatically get sent monthly etc

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51

The link to HMRC to submit Vat returns is no longer on the 101 report

When the VAT period has ended I have always been able to click send report and that linked to HMRC. That Link has disappeared

161

How can I export my invoices

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221

in expenses, how do I categorise a payment to my private pension?

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121

asked in Account Management

Please fix the interface or revert back to old QB

The new QB layout is awful. I have a standard size laptop and cannot click certain buttons and do basic tasks because of the janky layout. Experts have no solutions. I have been using QB for years and used to love this product. Everyone at the office is seriously begging Intuit to fix this. 

00

QuickBooks is not reconciling Go Cardless transactions. This happens all the time. It's so buggy. Anyone else?

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424

GoCardless matching never ending issue

It is only me or there is more with same issue.For past month or so I have never ending GoCardless banking matchin issue.Payment get's logged and recorded on invoice, but on banking I cannot press match anymore. This happened few week ago, then was ok for a week or so and again same issue.At least invoices are getting logged correctly, but I always need to exclude now those payments.Was all good for years and now is always problem 😕😕

5211

asked in Account Management

Go cardless and Quickbooks has stopped working yet Again!!

314

A

accounts627

A customer has paid an invoice twice on a large payment for multiple invoices. They do not want it allocated to another invoice or refunded but held on account. Help x

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91

Anyone else having trouble reconnecting their bank account?

Tried earlier in the week and received the error "Something unexpected happened" - still happening today. Starting to panic as it has to be done by the 6th October.

81

I am on the Flat Rate VAT scheme. I have posted expenses net, showing VAT (as advised). After filing the VAT return, my P&L still shows net expenses, mistating them

My revenues appear correctly stated, but not my expenses.  As a general note FRS VAT on QB is terribly handled!!!!!

10624

Does anyone know how to mark invoices as paid on the new app? Used to have a section on the more but doesn’t anymore. Client doesn’t pay through QuickBooks

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71

Since recent update it seems that if a customer facing address is entered it's not possible to avoid a 2 letter county code showing on invoices. Can this be removed?

This in on UK version. It seems this isn't an issue for older licences where customer facing addresses were entered with no county but now it is not possible to leave the county field blank when setting up or amending.

131

D

Daniel-Heo

can I delete test transaction?

it is 10GBP deposit.

71

i have upgraded quickbooks today so i can forward receipts by email but few hours later i cant do it

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51

asked in Making Tax Digital

M

Malcolm 11

I am trying to submit my VAT return but all day the system has said "We can't connect to HMRC right now"

I've tried all the suggested fixes. Called the helpline and disconnected and reconnected to HMRC - Nothing 

806

anyone know how to stop vat homepage from taking several minutes to load on all clients?

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41

How can you turn off the AI animations. They waste a lot of time.

When you try to match a transaction in the need bank transactions feed, you have to wait for the stupid AI loading animation before you can do anything. You can see the data has loaded already, but the loading animation runs all the same. It wastes a lot of time.

91

How can I reconfirm my consent in my linked accounts when whenever I click on 'manage consent' it shows 'something unexpected happened'.?

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463

E