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I paid myself a dividend and noticed that it comes out as an expense, this doesn't seem right. Can someone explain how to record this prperly in QBO. UK Limited company, single director/shareholder. Thanks Jim
Sales by product / service summary does not work in modern view but will work if you switch to classic view. This only happens with one user (we have three; one for the accountant, one for company admin & one standard user. It works in the company admin mode, but not in the standard user mode. Anyone have any ideas why this might be please? I have spoke with Ricardo at Quickbooks but that was a week ago, and I have heard nothing since. We use it to create a list of products for each day, so it is something that we can't do without. I am concerned that when / if the option to switch to classic view is removed, we are stuck! Help please.
I would like to customise my categories for transactions is there a way I can do this
When I make an invoice to just one of my clients Its automatically saying thst is paid Even though I haven't sent to her!
I go into quickbook to contact to my bank account, enter the bank & then when it goes into the bank app it doesn't go any further, is it the bank or quickbooks?
The implementation of Sales Orders in QuickBooks Online is utterly inadequate. The lack of custom fields, the inability to create packing lists, and the failure to convert estimates into sales orders are all unacceptable. It's mind-boggling that this essential feature has been removed from the online version. This should be addressed immediately, but I am confident it will not be.
'm unable to match a USD payment to open GBP bills for one specific vendor in the bank transactions section. This used to work until last month, but now no bills appear when I try to match. The bills are open and correctly entered in GBP, and the payment is correctly recorded in USD. This issue seems limited to one vendor—others work fine.
New chart of accounts set up part way through the finacnial year. Sales already recorded in "old" system. If invoices (minus credits and payments) are imported to the "new" system, how can this be done without recording the same sale twice, even if the item is recorded simply as "Sales"? Is there something in the importing part that I have missed? The closing balance could become the opening balance for each customer (ie without importing invoices), but this means setting payments against a lump sum rather than against individual invoices. Thanks in advance for your advice.
It appears I'm unable to print my monthly statements, nothing appears on screen now, somethings changed, this has been happening since June 25. Clicking on the 3 dots to open a PDF brings up a blank screen, can anyone assist?.
Anyone else can no longer use the app, making the service mostly useless?
HI I have just finished my first VAT qtr in quick books and preparing my first VAT return.I have transactions before I registered for VAT that I want to include.I have all the transactions recorded with the correct VAT rates and the correct balance is showing inthe VAT control account.However when I go to do my return it will only do a 3 month period and include transactions from that period.I can not adjust the period I want to claim for.The suggestion is to do adjustments, but when I try to do this it affects the control account as it asks for something to adjust against. but the transactions are are already there and it causes issues.Can anyone please tell me how to claim the past VAT. Thanks
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