Reports & Accounting

Sorry without zero quantity sku's showing up on report, i.e. only want to see inventory report of what we have on hand.

The base currency for my Quickbooks is Canadian dollars (CAD), however I also have one British pound (GBP) bank account. We frequently receive payments into our GBP bank account from UK businesses, and we then exchange this into CAD and transfer it to our CAD bank account. As of the 23 March 2020, our GBP bank account has a zero balance. We've transferred all our money to our CAD bank. You can see this here: However when I run a balance sheet as of the same day (23 March 2020), our GBP account is showing a negative balance. I can't work out how this can be possible. If I have a zero GBP balance and want to convert it to CAD, regardless of the exchange rate -  anything multiplied by zero is... zero.  The frustrating thing is that I can't even use a journal to correct the problem. If I try it just pushes the problem the other way. I end up with an incorrect closing balance on my GDP bank account (by about £1,841) but the CAD balance on my balance sheet

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We did work for a customer and sent off the invoice. The work done was hanging a sign for a community event. They have now asked that we donate this time to the event. How is the best way to cancel this invoice? Should I credit the accounts receivable and record as a donation?

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I can no longer open the tax detail download file with excel.  If I open with another app, the file is blank.

Hi, This is super frustrating and I can't find anyone else with the same question.  I'm running an Inventory Valuation Summary, rows showing set to Active, but no matter what I changed, it only runs the report with Inactive items.  I cleared my browser cache, same problem. Only several days ago, I remember running this report and it was fine, showed active items.  I had just put my items into categories, so it was grouped by categories.  I was pretty satisfied.  Now suddenly it ONLY shows inactive items and won't change. Is this a known glitch?  Is there some way to fix this?  Thanks.

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Hope someone can help me figure out how to set this up in the general ledger. My client owns spa equipment and works out of a spa with that equipment as a contractor essentially.  She has her own business which is incorporated.  I am setting up her books in QBO.  She gets paid 70% of what was rung in the cash register at the spa plus 5% GST. I believe somehow the 30% that the spa keeps could/should be recorded as an expense.  Am I correct, or is the 30% just ignored? Should an invoice be generated to equal the cheque she receives? Thanks for your help. 

I do not want my my trial balance report to include accounts that have not have acitivity on them for years (some since 2013). I have made them all 'inactive'.  However, my trail balance report still lists them at 0.  In the 'advanced' feature I have selected Active which seems to me should solve it but they still appear.Other answers to this problem I have found say to pick Active and then only accounts with activity during the reporting period will show but it simply doesn't work.  Does anyone know if this is a gltich?!

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Is this a known issue with a fix?

How does one track Capital Expenditures on QuickBooks Online?Currently there is no account/category for this. This article does not explain 'how' to file within QuickBooks.https://quickbooks.intuit.com/ca/resources/taxes/how-to-claim-a-business-deduction-for-your-television-and-other-tech-gadgets/ Is this relevant if it was for the Online version?https://quickbooks.intuit.com/blog/whats-new/how-to-use-class-tracking-in-quickbooks/