Sales & Customers

Hi Community - I am using QBO Simple Start. A customer is showing an "open balance" credit that they don't actually have. All their invoices have been paid and when I run a report the total only shows me the balance due for one open invoice, which hasn't been paid yet. I tried looking for the customer opening balance and I didn't find any discrepancies. I think this happened when switching from QBSE to QBO. What is the best way to get rid of this error? Thank you in advance.

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We are new to quickbooks online and looking for a matrix inventory addon or integration to enter invoices where we have multiple sizes per product but they all show in one line on the invoice. This would allow us to track inventory from info entered into invoices and co-ordinate with purchase orders.  1-when adding a product to an invoice you select the parent sku a pop up displays all sizes for the sku where the quantity sold per size can be entered 2-when saved the quantity field shows the total of all sizes. The description field would show the breakdown per size Anything like this exists?

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Customer receives Error and is unable to pay invoice...in full or in part.  

On another software that I use, I absorb 2.90% of the amount when clients choose to pay with credit card

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Our drop down menu for tax is suddenly blank when creating new customers or invoicing.  And QB is putting in the billing information in the Ship To field, even though we've un-checked the box for Same as billing address.  Our IT has suggested logging out and opening QBO in a different browser - we usually use chrome - so we've are using MS Edge, but still encountering the same issue.

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We are moving all of our previously created invoices, estimates and expenses, etc, to Projects.

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I need to provide statements in French to our Quebec customers but have not been successful in modifying the statement template so all the terms are in french.  Not sure what we are doing wrong.  Can you please help.

I can't figure out how to log employee time/costs against a project.We are a general contractor, and have just started using Time, but I am trying to get an accurate picture of the costs associated with our projects.Since the employee time is not "directly" billable to the client, but is included in the overall price of the job, I don't want to see "create invoice" against every hour my employees work on a specific project.But, I want an accurate reflection of the materials and labour costs associated with a job.  Right now, I can't seem to figure out how to log the time so it reflects against a project.Can anyone help????

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Invoice emails are showing "Review and pay" on invoice when it should be saying "Print and save" I do not have Online payments setup, why are my customers being asked to review and pay, when it should be saying print and save? I *do not* want to send plain text emails, please don't suggest switching to this Thanks!

Client cancelled invoice and we created a new one but they have now paid the cancelled invoice. I need to show "received payment" in system for that specific invoice number.

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