Account Management

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Hi, I'm building apps to connect to Quickbooks Online using the sandbox. During testing of our apps, when I use a new browser, the login takes me to "Let's make sure you're you" verification page. Here, if I choose the option "Verify my account a different way (takes longer)" and continue, it lands on this "https://community.intuit.com/articles/1319900" page with "Not Found". If I try to login to the account directly, this 3rd option doesn't appear. It only shows "Text a code" and "Email a code". How to either avoid or make "Verify my account a different way" takes the user to a valid page? Thanks in advance. Regards,Sethus

Our church has a $159 credit for a few months with a supplier. They eventually issued a refund check. How would I convert my recorded credit as a refund? I wasn't sure if I would delete the credit and record a deposit, or exactly what I would do?

Please can anyone tell me how I can find my validation code within Qb 2015.  I need to reinstall onto a new computer and as I am not the Primary User (long since left the company) I cannot receive a reminder by email. Any suggestions gratefully received.

Hi, I have been using Quickbooks for over a year now, with my accountant holding the subscription. I am no longer with them now and wish to change the subscription over to myself. ThanksJordan

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This app is so frustrating in some aspects, please help!

Changed computer. Installed QBD UK Pro 2010 R2 from my original disk purchased. Program would not open Company File data, stating that the data had been previously used with a later Release version of QBD Pro 2010 UK. How can I access later Release version of QBD 2010 Pro UK? Thanks

I don't have a Billing and subscription option in the account and settings panel. When i go into play store subscriptions, there's no subscription in there.

I need a quick answer asap.I have QBOA and have clients on Wholesale billing due soon for renewal. I have changed my subscription payment card details from a credit card, which was in place previously, to Prepaid Card. I entered the OTP from my bank which issued the Prepaid Card and the change was saved in QuickBooks. Will the card be accepted at billing time? Please let me know 

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I set up a self employed account, through my desktop via Google Chrome and choose to pay with google pay, (because OBVIOUSLY Google Chrome syncs easily to my Google Pay account). Due to me choosing to pay via this method I don't have full access to all that's available on self employed! I have just found this out after 2hrs on a useless chat forum. I have now been told by the (useless) chat forum after waiting that I have to cancel my account and start up a new one! WHAT A WASTE OF TIME! If Quickbooks Self Employed has such stupid policies in place, why did it not warn me on checkout that if I choose to pay with Google Pay it will limit my access? And why can I now not just simply change my payment method. A payment method cannot determine how much access you have on an account! Especially without making the customer aware on checkout. I was mis-sold a product. That is fraudulent.  To confirm all I want to do is allow my accountant access to my account but apparently bec

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I wanted to pay for the app’s services but realised I have the wrong one. I need the self employed quick books app.

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Is there a contact phone number for QuickBooks ?

Was able to sign in first few times without any problems. Not sure why this has now changed. I use a Mac book

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Paid full amount after clicking on discount price

Ideally I would have been able to contact support directly but there is no option which is whack. Also the keyboard on my phone covers this field when typing which is allso whack.

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Is there a phone number I can call or an online chat?