Account Management

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I use sumup

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Hi,I'm having such a battle and nothing is ever easy.  QB took £6.77 from my bank on 11/8/25.  In my subscriptions area there is no explanation.  My account manager is still "looking into it" although I've now been contacted to say I have a new account manager who knows nothing.My previous account manager did say that there are lots of accountants who are having random amounts taken from their bank accounts without explanation.Is anyone else here experiencing the same issues without explanation - please share!Dave Accountancy Basket

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Hello, I need to gain access an control over my quickbooks online, subscription and remove an old accountant. I keep getting this error:  Error, Please try again?Sorry, this accountant is currently responsible for this company's QuickBooks subscription. Please contact the accountant to transfer the subscription to the company, and try again. Please advise. I need to add another business to my account and onboard another accountant. How do I remove a non-existing accountant?

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cant log in

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The documents sub page on my Intuit login only has October 24 as my most recent document.

Hi there, Back in May, I got a notification that QuickBooks Self Employed was now considered legacy, so I decided to upgrade, which QB was giving me a pop up to do every time I was on it anyway. I upgraded and all of my data was lost. No invoices, no customers, no transactions, nothing. I called and called, and I was told that their experts were working on it, 4 months ago, it still has no data on it. My tax return is slowly approaching and I have no invoices to show, no expenditure to show. Albeit, my fault for not saving these anywhere, for a bookkeeping service, I'd have at least expected them to keep the books.... Anyone else ran into this?

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the code is: Error code: -81594, type: VALIDATION_ERROR It says to contact support, however Quickbooks will only let me ask the community now...

subscription has been cancelled as this has been stopped

On my new phone, QBSE is telling me it is 'no longer accepting new sign ups'. But I am an existing customer, I just have a new phone.

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Sales by product / service summary does not work in modern view but will work if you switch to classic view. This only happens with one user (we have three; one for the accountant, one for company admin & one standard user. It works in the company admin mode, but not in the standard user mode. Anyone have any ideas why this might be please? I have spoke with Ricardo at Quickbooks but that was a week ago, and I have heard nothing since. We use it to create a list of products for each day, so it is something that we can't do without. I am concerned that when / if the option to switch to classic view is removed, we are stuck! Help please.