Banking & Currency

No text available

We have many of our corporate clients' bank feeds are disconnected frequently. Any update on our side incl. update of Feed or Statement View, triggers 2 steps verification, client needs to answer question, or our physicians get a message in their phones, ... which caused many interruptions and concerns. Is this going to be resolved? We see the issue for RBC & Scotia Bank. In a call to RBC they mentioned that we've noticed this for some clients and shared with QuickBooks and have been told QuickBooks is working on this, given nothing can be done by RBC. I appreciate an Update from QuickBooks on this. Thank you

I reported this error a few weeks ago and was told it was a know error. I was given a link to manually download them, but I did not receive a transcript of the chat so lost the link.

I cannot download Qbo file to qbo

No text available

No text available

I get this error message You have either selected a tax liability account on a transaction where it's not allowed, or haven't specified a tax rate along with it.

No text available

My account isn’t syncing, error 185, I have tried unlinking and reattaching it - doesn’t work. Keeps requesting a code, it will refresh the balances but doesn’t download the transactions…

My balances have never matched and adjustments have been made along the way that messed it up even further.

No text available

How do get my bank account to sync past transactions properly?

wealthsimple connection?

This is a new migration to QBO Canada.

I have an error message for all my BMO accounts saying "The old connection doesn't work anymore. Reconnect with the faster, more reliable one now and get back on track. (377)". When I try to reconnect the accounts, after clicking "update now" and then "continue" I get an error message saying "Access Denied You don't have permission to access "http://api.bmo.  .com /denyhandler/api/intuit/party-authentication/api-isam-error-handler/generateIsamErrorResponse ?" on this server.Reference #18.ca30017.1683762140.139d89a". How can I fix this? I called Quickbooks support and she had no clue why the issue was happening. 

I had set wrong rule on bank transaction, i need to edit the account to make it correct

No text available

No text available

fix error 176 to reconnect bank link

payroll tax not showing in bank transactions page to match

No text available

can you help me with categorizing my transaction like expenses

I don't know how to format the columns

No text available

I cannot download bank account transactions as the bank only allows 18months. I have bank statements. I need to manually enter the bank transactions. Should I enter them in an excel then upload to QB Online or enter them in QB?