Employees & Payroll

I have done the updates for QB Pro Desktop 2024 and closed my books and QuickBooks and re-started.  Tried to do my payroll and am continually told that my tax table is outdated.   Am I doing something wrong or have I missed a step in order to have the files updated?

I switched the method of payment to paper cheque but it still processed as direct deposit. I need to cancel this, its no longer a valid account

I'm seeing a message stating "To make your employees eligible for Auto Payroll, make sure employee setup is complete and your employees are salaried or have default hours." Auto payroll was working for me until the FINTRAC requests, which I believe I have submitted everything for, however for the past couple of weeks I have been unable to resume auto payroll and aside from the message above have not been able to identify any issues.

La paie de vacances est de 580,50 $ avant les DAS équivaut au 4 % accumulé depuis l'entrée en service. De ce montant, un au 4 % est prélevé pour accumulation. C'est normal ?

As of July 1, 2025, the Government of Alberta lowered the payroll tax rate. However, payroll in QBO has not changed. I have a number of employees on salary, when I enter their numbers into the Payroll Online Deductions calculator, the net pay is different than what is being calculated in QBO. Is there a delayed update, or do I need to do something to activate this new payroll tax?

J'utilise QuickBooks Online pour le traitement de la paie. Lorsqu'un employé reprend le travail après un congé parental, le système ne transfère pas la paie vers le module de comptabilité, aux postes que j'ai configurés.

Payroll disbursements including amounts paid to employees, and payroll remittances have been recorded as completed in the payroll module. However, the transactions seem to be missing from the G/L.

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New employee are showing an amber exclamation sign stating In need to enter missing information. There is no information missing. I'm wondering why the alert is there?

payroll

I inadvertently processed only 4 employees out of nine people and want to delete the 4 and start over with some different deductions left out and do a "clean" payroll.

Where do I add clergy allowance taxable benefit

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when i press submit payroll its not going forward.

I have set up a company contribution for the employer paid benefit plan but have ran in to some issues when it automatically stuck this into a payroll liability. The Benefit plan is paid and added to a expense account when we receive the insurance bill. Now by using the employer contribution its created an additional liability. Is there any way to fix this so that the contribution doesn't affect the accounts or do I have to adjust the insurance bill to pull from the liability account? Thank you

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I'm trying to setup emailing the paystubs to my employees instead of printing paper copies for more confidentiality. I've read and followed instructions on how to do it - but for some reason, it is emailing from an old email, not the current HR email. It also doesn't send the email right away, sometimes it will email the pay stubs 3 or 4 days later to random employes, and not everyone... Not helpful. How do I update the sending email address and make sure it sends out to all employees exactly on pay day? Any suggestions?

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Didn't receive a letter with verification link

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This same employee shows as having multiple profiles, all with mistaken name changes. Looking for direction as to how I can correct the profile that is in use (change of middle initial) and how I would remove the wrongly created duplicate profiles that seem to exist for this same employee.

specific date highlighted , something has been made inactive check

July 1 tax

Is there any way to automatically charge finance fees on invoices in qBO without having to do it manually?

Cant file online